AVOID - they sell damaged and old products and I had the worst customer service I’ve ever experienced out of any smoke shop that I’ve been a regular at - They sold me a 2+ year old bag of kratom; that had been ripped open (by them) and they used a piece of scotch tape to “band-aid” the bag back together so they could still sell it still, DESPITE it being plant material that’s no longer sealed and a complete health hazard! Someone could get deathly ill, Not to mention, I’m out over $30 now! All on a tainted product by this shitty smoke shop trying to “patch back together” a bag that they ripped. SO BADLY WISH I NOTICED THE TAPED PATCH JOB BEFORE BUYING IT NOW I’M COMPLETELY OUT OF MY MONEY AND THEY’RE NOT GOING TO DO ANYTHING about it. They won’t even acknowledge this as an issue! Avoid at all cost and spread the word.

Every time I come in this shop and the short Asian guy is there, he's RUDE!!!! No one else just him! I walked out the store and realized I got the wrong product. Not more than 60 seconds. I had the receipt and I wanted to swap. I asked him am I annoying you?!? He changed his attitude! Normally we can't exchange a product after purchase. I told him, now that I know that, it won't happen again. I left hot!!! Came right out to do this review! HE IS THE ONLY ONE IN THIS SHOP THAT'S LIKE THAT!!! RUDE!! I walked out mumbling and cussing!🤬 5/15/26 Another visit to this shop hoping that he wouldn't be there. No luck!! At least he's consistent....consistently rude! Making slick comments and then ask him what he said. Changed the comment.

I work at 7eleven a couple doors down from here and bought a fogger vap about 1 week ago or a week in a half ago and it stopped working and I tried to get it exchanged and I was told no because I didn't have a receipt and it was over a week or longer since I bought it. There are no signs that say anything about their exchange policies. I am very dissatisfied with this store. This is not the first problem I have had here but it will be the last since from no on I will be getting my smoking products from another establishment.

Would be 5 stars if the younger Asian guy didnt work there. The owners and other employees are great but dude acts like hes the owner and is better then all the customers.

I go in there all the time and get a peppermint in three. I didn’t realize you guys were charging me a fee on my debit card like is it not expensive enough in there?