This is the only shop of it's kind in the downtown Seattle area that isn't plagued with a zillion homeless nomad's lurking about and you actually feel welcomed when you go in to buy something. PLUS they have a great selection and a positive and polite staff working. It's the only smoke shop around that you don't feel like you're potentially in danger just by making eye contact. If you haven't shopped here, give yourself a gift and check out this place you won't be disappointed.

July 3, 212 From International Cigar and Tobacco store at 1522 3rd Ave, Seattle, WA 98101 Used to buy a #phone #internationalcalls cards twice a #week to #call my #family in #iraq before they got their #smartphone What a time! Thank you for #Viber & #whatsApp which saved us a #ton of #money to spend on #internationalcalling

Very bad customer service assistance. My order required age verification on my first order. After four business days with a weekend in between they still hadn't verified my age. It does not take that long for a business that wants your business to complete an order. I cancelled and will not use them again. Very bad first-time experience.

Bought a vape from a brand that has been infamously defective lately. Talked about this with a salesperson, who told me to keep the box in case I needed to exchange. Surprise, it stops working almost immediately, and surprise, they won't exchange when I make it back 4 days later (including Christmas Eve and day). Honestly I understand the room for abuse there is around returns, but it's irresponsible to knowingly continue selling a product that fails at an incredibly high rate, and poor business to not make it right when given the chance.

This is a well stocked merchant with friendly staff and a large selection. The prices are probably the best I've found so far in Seattle. Some smoke shops can be a little shady, but this store stands behind their products, should you have a problem with your purchase. I own a small housekeeping service and customer satisfaction/customer service is something I focus in on right away.