I purchased a Geek Bar from this store and opened it when I got home. The flavor immediately tasted wrong, which was concerning because I always buy the same flavor and know exactly what it should taste like. To verify my suspicion, I scanned the QR code on the packaging and discovered that the product was counterfeit. I returned to the store expecting them to make the situation right, but instead I was told they couldn’t refund me because I “just didn’t like the flavor.” Completely ignoring the fact that the product was fake was both frustrating and unacceptable. Selling counterfeit products is a serious issue, and the way this situation was handled made it even worse. Rather than addressing a legitimate concern, they dismissed it and refused to take responsibility. I left feeling ripped off and disrespected as a customer. I would strongly discourage anyone from purchasing vape products from this store. If this was my experience, I would question the authenticity of anything they sell.

Purchased a vape from this location and put the code on the package into geek bars online tracker. After doing so the page informed me I bought a counterfeit product instead. This location needs investigated or shut down.

★☆☆☆☆ – A Disheartening Experience That Left Me Humiliated I’m writing this review with disappointment and frustration after a recent unpleasant experience at what used to be my favorite vape shop. A few days ago, I was helped—if you can call it that—by an older Asian gentleman I had never seen working there before. Sadly, his behavior was not only unprofessional, but downright rude and dismissive. I came in to try a new flavor I hadn’t had before—Strawberry Cupcake by Foger—which sounded delicious. As I browsed, the man stood silently just a few feet away, watching me in a way that made me feel rushed and uncomfortable. He offered no product suggestions, no small talk, and not even a greeting—just an impatient, looming presence that made me feel like I was wasting his time. When I asked a few questions about the product, he seemed unsure and unfamiliar with what he was selling. While I can forgive a lack of product knowledge, what I cannot overlook is blatant rudeness and an abuse of whatever little authority he believes he holds behind that counter. Unfortunately, I didn’t enjoy the pod at all, and I politely asked if I could exchange it for a flavor I’ve purchased and liked in the past. I mentioned that I’m a loyal customer and hoped for just a small gesture of goodwill. He refused abruptly and told me the manager wasn’t available—refusing even to attempt a call or make any effort to assist me further. His tone was cold, condescending, and dismissive, and his heavy accent made it difficult to understand him, which only added to the miscommunication and tension. I lingered a moment longer, still trying to resolve the issue, and—to my shock—he threatened to call the police if I didn’t leave. I calmly asked, “Why?” and instead of giving a reasonable explanation, he followed through and actually called them. I was stunned and deeply humiliated. I am not a troublemaker, a criminal, or anything remotely close. I’m just a hardworking, respectful person who enjoys stopping by to treat himself to a vape now and then. Let me be clear: the rest of the staff at this shop are fantastic—friendly, helpful, and knowledgeable. They’re the reason I kept coming back. But as long as this particular employee is behind the counter, I simply cannot return. He clearly dislikes his job, and it shows. That kind of negativity is not only bad for the customer experience—it’s bad for your business. I genuinely hope management takes this seriously. Experiences like mine drive loyal customers away. Keep the great prices and courteous staff, and you’ll keep me as a customer. But please, do something about this man before he drives more people away. —Cara

The owners BOTH are incredible they Will work w u to find what u need even let u Test it before u go. THATS a great business model right there. They are super friendly to us and especially our kid always greets her w warm smiles and a treat sometimes too:) this is the ONLY smoke shop my husband and I will go. Or do go . Ever.

AMAZING.. Super friendly with one of the best selection of vape equipment around. The store is well lit, clean as a hospital and just emanates `Come on in we have what you Want. And probably a few things you didn't know about until you saw it on the shelves. The staff is so knowledgeable you always feel confident in your purchases. My advice is to grab a friend and head on down.