If I could rate a -100 I would! After spending a hundred dollars on a weekly basis for years and having a wonderful experience with the staff, we have to say GOODBYE! Never have I been so humiliated and disgusted! I was told I was a liar! After reading the WONDERDUL reviews lately I realized that MATT is the problem! He shows up out of nowhere calling loyal customers liars, responding to genuine reviews the way he does is absolutely disgusting! Then the "assistant" manager, who knew us and how loyal we were, to stand there and say ABSOLUTELY NOTHING! WOW, how do you people sleep at night! Good luck with the business guys! Keep impressing all customers!! Just a little advice for you, get rid of Matt before he gets rid of ALL your clientele!!!

This would be my store if I was local. Whole lots of options on everything. Walked in and was asked if I was looking for anything in particular and the answer was No, Not Really.... 20 minutes later we left with 80 bones in merch. Even, returned later that evening for more wares. Knife & Goat Glass Pipes , best pieces I've ever seen..

A Disappointing End to Years of Loyalty: I'm absolutely fuming. For years, my wife and I have been loyal customers, practically since the doors opened. We've happily spent thousands of dollars at this place, not just because we liked the products, but because the staff, at least in the beginning, was fantastic. They were friendly, helpful, and genuinely a pleasure to interact with. But lately, something has shifted drastically. The once-great atmosphere has been replaced by a baffling inconsistency. It's a flip-flop of attitudes one day they're engaging and helpful, the next they're stone-faced and silent. It's like walking into a different store every time, never knowing what kind of reception we're going to get. An Unbelievable Overreaction: This last visit, though, was the final straw. My wife, in her usual kind way, simply told two employees, "You're looking good." What followed was an absolutely unhinged reaction. They flipped out, demanding, "Why would you say that?!" I was utterly dumbfounded. "Looking good" is a compliment! It's a common, harmless phrase! I usually try to stay out of my wife's conversations, but this was too bizarre to ignore. I had to step in, asking, "Telling you you look good is bad?" I was, and still am, completely and wholly lost as to why this simple, positive comment triggered such an aggressive response. Lost Customers, Solved Easily: The sheer absurdity of losing genuine, steady, and loyal customers over such a trivial and easily resolvable issue is infuriating. If they had an issue with the compliment, a simple, mature statement like, "Listen, I don't like those type of compliments, so I would appreciate it if you didn't do so when you came in," would have been all it took. Issue over. We would have understood, respected their boundary, and continued to frequent their establishment, spending the money we always have. Instead, their own inexplicable insecurities have cost them not just our business, but the thousands of dollars we've consistently spent there. It's a truly disheartening end to a long-standing customer relationship, all because of an incredibly overblown and unprofessional reaction. It's a sad and infuriating waste. Update: yeah because telling someone they look good is commenting their weight. It's not our fault you hired insecure employees. But looking at your responses on Google I see why.

The cashiers would not take my boyfriends ID from michigan, brand new drivers lisence literally turned him away cuz it was out of state and then when I went in with the same michigan ID they barrated me with questions, which I of course got correct. The only reason I gave this place my money is because i had no other option what so ever. Very very disappointing and terrible customer service. It was a young skinny girl with brown hair (caucasian) and a young boy with dark hair and glasses (latino). Definitely didn’t wait years to turn to 21 and get a valid ID for these idiots to think it was fake, literally untrained and unreal.

This place is okay and I think 3 stars is being kind, but honestly, it's a last resort option for me. The selection is fine for the basics, but it's nothing special and the prices feel a bit high compared to what I'm used to. The service was whatever; not rude, but not exactly helpful or friendly either. It just has the vibe of a generic, in-and-out kind of spot. If you're driving by on the parkway and desperately need something, it'll get the job done. But if you have an extra five minutes, I'd strongly recommend going to smoke world vape on the downtown square instead. The selection and atmosphere there are much better, and if we're talking about prices they have great prices. This place is just average