Purchased this vape. Hit it in the store to make sure it worked and flavor was good. Twenty minutes later the flavor is gone and it still says 100% on the vape. I returned and the black guy with locs says “sorry we can’t do anything about it.” I asked if he could call the owner or the guy I purchased it from and he responded saying “they’ll get mad if we ask about exchanges.” I asked “so I’m just out of $21 and have a vape with no flavor and there is nothing at all that can be done?” He responded “unfortunately sometimes we sell vapes that don’t work.” This is horrible customer service and I have had vapes that didn’t work and the shops apologized and switched it out. I will never want to shop here again after literally being out $21 and being told basically…oh well!
Reviews
JasJeNaye C
kraven Liongod
Good experience,nice customer service, you’ll find what your looking for here.
Oliver J (Elias)
Very friendly people, always have what I need, my go-to, best prices ive found around here
Sam Duggan
This place is amazing with prices and selection. Staff is always searching for the best products and welcome recommendations for products people may like. Also has the vibe of a California store
Josh Walker
Went out of my way to find some cool mint royal tobacco has always had them in stock. They are the best.
Royal Tobacco & Vape Outlet
3301 Lorna Rd #4, Birmingham, AL 35216
Tobacco shop
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