I had a great experience at Up In Smoke, and a big part of that was thanks to the manager, Joe. He was super friendly, professional, and really went out of his way to make sure everything was handled smoothly. You can tell he genuinely cares about the customers and the business. It’s not often you come across management that attentive and personable. Definitely made my visit better. Will be coming back!

I had an exceptional shopping experience at the up n smoke daphne location, Trey was super helpful and he quickly led me in the right direction for every product I needed. I'd highly recommend stopping in here and giving them a chance. 10/10 would shop again.

I’m a regular customer for about a year now and I will continue to be loyal to this store. The staff is so friendly! And when they are out of stock of something I regularly buy they will point me in the direction of something similar. Very rarely do they disappoint me with their suggestions. Keep up the great customer service!

Not my cup of tea. Employees are not helpful, store never has anything you need, prices higher than surrounding shops. When asked if they can order the product you had been purchasing, they will not. If not in stock, thats the end. Only used them 4 times but will not return for a fith. Especially when several hundred feet up the road is an awesome, well stocked, friendly helpful store that will keep in supplies and order if its getting low. Their prices is also cheaper. I was looking for a local shop to be my home store but unfortunately, this shop is not even remotely a steady store to do business with. I hope they improve their inventory and customer service soon.

Trey is always great to buy from he’s so cool