The owner didn’t seem to care that I felt like I was being targeted by one employee while the other workers had no problem with me. In my opinion, this employee’s behavior toward women was concerning. I spoke to the owner about it on 07/10/26. Watch how serious his face looks, then how it allegedly changes when women with hips and curves come into the store. This is based on what I personally observed over about 3 months. My experience at Moody’s Smoke Shop and Vapes was one of the most humiliating customer service experiences I’ve ever had—especially today. My birthday is 07/10/26, and it turned into one of the worst birthday months the boss allowed me to come in but the manager didn’t know so refused order causing my Uber/Lyft to be cancelled so I was left stuck inside where they called the police as well like I was harsssing themHe took a lighter skin tone color l order before mines made me feel hated like I was being tested I was wrongfully accused because of what appeared to be a miscommunication between the manager and the owner. The owner had already told me I was allowed to come into the store, but when I returned, the manager acted like I wasn’t supposed to be there. Instead of resolving the confusion professionally, the situation was escalated. Mind you, I came in an Uber, explained I was on a time limit, and just wanted to buy my items and leave. Instead, they dragged it out and made me miss my ride. If you rely on Uber or Lyft, I recommend having a friend take you if possible because delays like this can easily cause you to lose your ride. The police were called, and from my perspective, officers were carrying weapons, which made the situation even more embarrassing on my end because I was being treated like I was in the wrong i didn’t get no apologies or nothing What disappointed me the most was that no one took responsibility for what happened. Instead of acknowledging the misunderstanding and treating me with basic respect, I felt like they were more focused on protecting the business than treating a customer fairly. He told me he didn’t swing at my with a bat but then when the officers asked he told them he only picked it up I left feeling embarrassed, frustrated, and completely unwelcome. Based on my personal experience, I would not recommend this business.

They illegally charge a surcharge for swiping your debit card. That is against federal law you can ask for a refund or dispute it with your bank. Their excuse for doing so is we let you know before you do it. Of course you have to let me know why I’m being charge almost an extra dollar after only spending one or a few! Plenty of other smoke shops around. They are the shady type. Look up the Durbin amendment!

Best smoke shop ever!! I got the coolest Pieces ever! IN MY LIFE!!! The prices are insanely good! The staff is super friendly and is always so helpful with suggestions and tips! I recently spent 100+ and was hooked up with some cool lighters and some free items! And to top it off the have THE best collection of Rick and Morty bongs, grinders, dab tools, and other unique pieces! If you live near tbh this is where you wanna go and if your visiting and just passing through PLEASE take a stop in, you won’t regret it! 😁😄

I have always been happy with the friendly service in the past. However! I will no longer be a customer here. I bought an vape juice there yesterday, used it, and realized immediatly (due to horrible taste) that it was expired. I returned to the shop this morning with the juice and proof of purchase. I didn't ask for a refund, I just wanted to exchange it for one that was NOT expired. Not only did I wait 25 mins past posted opening time for a late employee, I was also flatly denied an exchange, with no possibility of satisfaction. The employee told me that once I take the product out the door, I am stuck with it. I definitely cannot afford to throw away money and time. This is so frustrating. I feel that it should be the owners/employees responsibility to check thier inventory, not the customer's.

Can’t speak for all the employees but one in particular is an absolute prick. I only came here cause it was the smoke shop in the area that opened the earliest. Guy shows up 20 minutes late to his job, I follow him in, he yells at me to “get out. I’ll be ready in a bit”. Lost a customer forever in the notoriously high margined/low competition smoke shop business, good on ya.