Amazing shop with knowledgeable staff and top quality products. I recommend visiting and checking out what this place is all about. I purchased a Carta, Illchohol, dab swabs, wolf grinder, rolling tray, terp wipes, and a candle! I picked up more than expected and am very pleased! Make sure to visit when Adam Ill is hosting his show, he'll definitely hook you up!!!

DabNation is really unlike any smoke shop I have ever been to. They had great glass selection (lots of high end, American made glass), variety of products, super friendly and knowledgeable staff, and to top it all of, a kickass lounge area to enjoy your purchase! They also have great glass pieces and art that are both beautiful and unlike anything I’ve seen. The staff was super friendly and patient as I asked a lot of questions before finalizing my purchase. If you’re in LA near the Staples Center, DabNation is a must stop for any cannabis enthusiast! I can’t wait to go back on my next trip to the West Coast!!

Short answers: Conversation: 1/5 Customer support: 1/5 But at least their website is easy to use. Please be careful when your ordering from them for now, they just switched to an online only headshop and they shipped my order to another person. I contacted the day of delivery when my order never showed, I called them no response, but they do have a live chat agent on their site. However I went with email and after a short conversation with an email being sent a day; I assume because they are sending products to the wrong persons and are responding to a lot of people but they have stopped responding for 4 days. I also got blame for not including my address in the order (kinda hard to do because you cannot finish the order without an address) and they said they sent an invoice for me to pay. The product I order cannot be replaced sadly so I have no clue what I am paying for and I am 100% sure they did not contacted UPS to retrieve my package from that house.

Terrible for online orders! This is my experience...I placed an online order on 4/11 with 2nd Day shipping. I also signed up for shipping alerts through Dab Nations website. I thought I would get my package by 4/14 at the latest since I paid for the extra shipping. On 4/18, I called the Los Angles store. The manager I spoke with informed me that my product wasn't in stock and someone should have called me. The manager then gave me a different option in which I accepted. The manager assured me the package would be shipped on 4/18 and I received and email letting me know it shipped. On 4/20, I received an email from UPS letting me know the item was now shipped. Huh? I received the package on 4/22. I called the Los Angles store on 4/22 and let them know that I did not want to leave them a bad review but this was unacceptable. They took my information and order number and said a manager would get in touch with me. They failed to reach out to me after 3 days. I am unsatisfied with my transaction and lack of customer service. My only expectation was to not be lied to. I hope this was informative.

Wow!! Customer Service is above and beyond anything I would expect from a store!! I purchased online and mistakenly added an adapter to my order that wouldn’t have been compatible, Keaton reached out not just by phone but by text when he didn’t get a response from me. He was able to change my order and make sure that what I was purchasing is exactly what I wanted!!! I am beyond excited to receive my new device and Dab nation now has a life long customer and I will refer anyone who will listen to their website!!