I had a bad experience at another location of this smoke shop and was sent to the Northridge store. Kimboll was an absolute pleasure to deal with. Even though he couldn’t issue a refund for the oxidized oil I bought elsewhere, he still went above and beyond to help me. He kindly gave me some of his own juice to try and let me sample his 20 mg, which was really great. He was super sweet, pleasant, and genuinely helpful the entire time. His attitude and willingness to make the situation better stood in complete contrast to the terrible service I received from Mahin at the other spot. Kimboll is a fantastic employee, always so nice and provides excellent customer service. If you’re in the Northridge area, definitely stop in and ask for him. He’s a great worker and makes the whole experience much better. Highly recommend this location because of him!

Nate the manager is awesome. He actually knows a great deal about what he’s selling and stands by every sale. I had a mesh coil blow out on me the first time I used it and he gave me a free replacement. Service and business like this is a rare sight these days and I’m really glad to see it. Super helpful for me getting into refillable mods and changeable coils. They have an amazing selection of juice here and I would specifically recommend the “Naked” brand they stock. I specifically opted for the aspire Nautilus Prime mod which while not as popular as some of the name brands like GEEKVAPE but it’s of very solid construction and it is all pop in so there’s no risk of it coming apart in your pocket. The display is a bit primitive compared to some of the flashy LED stuff but I actually prefer it.

Never returning to this establishment. Some young punk decided that asking my wife if she wanted to lock the doors and "chill" with him was a completely okay thing to do... Never again... Calling ownership to complain as well

This place has everything you need and more. The staff is always super friendly and extremely knowledgeable of each product. Two 👍🏻 up!

Great owner! Will help you out however he can 🥹