I’m only given five stars so it can appear at the top. My mom came in today about an hour ago and got me a gold standard eighth which was supposed to be $18 because it’s Saturday but they charged her $25 for it. I want a refund on the money because there’s no way she should’ve been charged more. The employees are taking money for themselves and charging customers more than what they’re supposed to and this needs to be looked at immediately. So make sure you look at the website for the deals so you won’t get played out of your money because they like to do that a lot

The staff at the Broadway location in Sacramento California. It’s not helpful and choosing products. The two women that work there especially the older one is very rude. Hard to start a conversation with they don’t help when it comes to choosing products. I also felt treated so disrespectfully today when I went there, I normally spend close to $200 every time that I go into that store I also tip and it’s just unacceptable to go into a weed store where everybody looks mean tired and they don’t have the knowledge to help you out in choosing the right products as I was leaving out made easy short conversation with the staff and they responded like, what are you saying? What do you like? They were just very rude. rude and I really don’t appreciate it when I spend my money. I would like to see people that work there that like to do what they do and like coming to work because a lot of times when I go to this place, you see the same two women they’re along with another young man and they don’t help it’s hard to go into a place to buy weed and you’ve got people sitting there almost like rushing you when they have all the time in the world there’s nobody else in the shop. I need this to be looked into because I’m gonna be filing a Better Business. I didn’t even want the stuff that I had bought today. I wanted a refund. I asked the older lady for a refund. She said no we don’t get back refunds after we’ve sold the product, but I never left the store and then I asked her. Can I speak to the owner or have the owner‘s phone number I would like to place a complaint. She said she is the owner and I said no you’re not because I look up online who the owners are and she said I’m one of the owners so now she’s lying. I don’t like people that seem like they come off of the street to work in a weed store. There is some type of professionalism that each workers should have and these two women don’t have it you should set up for spies to come to the store and be very happy and see how they treat them. I’ve went in there several times and probably have spent thousands of dollars since I’ve lived in the area. I will never go there again. Also, I forgot to mention that on my way out of the store, I grabbed one of the cards that looks like a business card since the older woman with the dreadlocks and actually I just found out her name is Gia but after she said that she was the owner I knew that she wasn’t the owner because I had done my research online previously who owns this company but as I was walking outside to my car with My goodies that I bought for $188 I wanted to make sure I have the information so that I could place a complaint with the company and tell them how my experience was as I was walking out. The lady ran out, grabbed the security guard and told him that she needed him to ban me from the store when I’m done nothing but come there and be courteous and spend a bunch of money.

The lady at the counter is always rude and impatient. Not a surprise i hardly see anyone going inside. Hopefully they'll get a new manager soon! Take your business elsewhere like Mainstage (always nice with good selection) or Perfect Union!

Try the Kana can’t sell your products company. What is the point of walking into an establishment to buy a product only for them to tell me that the product hasn’t been put into their system and so they can’t sell it. Like you’re joking, right? How some of these companies managed to stay in business is beyond me. Do yourself a favor and buy product from a retailer that can actually sell what’s on the shelf. One positive the cashier was nice, High as a kite Frankly, probably taking the products that they can’t sell. But nice

Came to get a half ounce of big tree mellow fellow. 2 weeks ago got a half ounce of big tree la confidential. Drove home and opened my bag to another la confidential. Called and they basically said there's nothing they can do and no credit they can give. I got several people to come in here on a consistent basis. I continuously get tree and carts from here but I will be taking my business elsewhere. Also the lady said they had what I wanted but hadn't put it in the system yet so I can't buy it?