I’ve been a regular customer at multiple Stiiizy-affiliated locations, and unfortunately my experience at the Deli location was very different from the others. One employee frequently went far beyond normal transaction-related conversation. On one visit, I overheard him discussing LSD with another customer while I was waiting, which made me uncomfortable. During nearly every interaction, he would also hand me my change very high in the air with exaggerated movements instead of simply placing it in my hand or on the counter. Rather than confronting him directly, I respectfully brought my concern to management because I had previously had positive experiences speaking with managers at other Stiiizy locations. Instead of feeling heard, I felt dismissed. I explained that I have personal medical reasons for preferring not to reach up during transactions and simply requested that my items and change be placed on the counter going forward. I was told the employee does this with everyone, but I still felt my request wasn’t taken seriously. After that conversation, I felt my interactions became even more uncomfortable. On one visit, the employee placed my product extremely close to my stomach, invading my personal space. On another, he made unrelated comments such as, “Be safe out there,” which felt awkward and unnecessary during a simple purchase. During my final visit, in the middle of the transaction—not as an opening greeting—the employee randomly commented, “I hope your day is going good.” It felt out of place because we were already in the middle of completing my purchase, and I simply wanted to focus on the transaction. I politely responded that I’d rather just focus on the transaction than discuss my day. He acknowledged what I said, completed the transaction, and I left without raising my voice or causing a scene. Not long afterward, I learned I had been banned from the location, which was surprising given how calmly I handled the interaction. I’ve since had much more positive experiences at other dispensaries, including another Stiiizy location where management listened to my concerns respectfully and understood that I simply prefer to keep conversations professional and focused on the transaction. My hope is that this location improves its customer service by respecting reasonable boundaries, keeping conversations appropriate, and handling customer concerns with professionalism rather than making customers feel unwelcome.

I am writing to formally address a deeply concerning experience that transpired during my visit to your establishment on March 26, 2026. As a dedicated and long-standing patron, I have consistently valued the quality of service provided, and it is with considerable disappointment that I must now articulate a significant deviation from the high standards I have come to associate with your brand. My visit was primarily for the collection of an online order. Upon proceeding to the counter, I was presented with a total amount for my purchase that materially differed from the confirmed price explicitly displayed on your official online ordering platform. This unexpected discrepancy not only created confusion but was also managed in a manner that regrettably lacked the expected level of clarity and helpfulness. Further compounding this issue, when I attempted to finalize the payment using a $100 bill along with $5.00 in quarters, I was informed that the store could not accept this combination. The explanation provided cited a purported policy limiting coin acceptance to a maximum of $3.00, attributed to the absence of a "coin reader." I must emphasize that this policy, if indeed valid, was neither communicated during the online ordering process nor at any preceding interaction with your establishment. Such an unannounced restriction placed me in a highly inconvenient and rather awkward predicament, exacerbated by the inflexible and unaccommodating stance adopted by the employee assisting me. My long history as a loyal customer of this specific location, spanning several years, makes this recent encounter particularly disheartening. I have, in fact, frequently commended your establishment to others, particularly noting the marked improvements in overall service and customer experience under the management of "Stizzy ." The contrast between my numerous positive past experiences and this recent incident represents a substantial and troubling decline in the level of customer engagement and operational execution. The confluence of an unclarified pricing variance, an undisclosed and rigid payment policy, and the unsatisfactory demeanor of your staff member has regrettably compelled me to reconsider my continued patronage at this location. I firmly believe that consistent, transparent, and respectful customer service is foundational to any successful business operation. Consequently, I feel a responsibility to share this concerning episode within my professional and personal networks, with the hope that such feedback might contribute to a thorough review and enhancement of current operational practices. I trust you will give this matter your earnest attention.

This place seriously needs to update its hours. It’s listed as open 24 hours on Google, but that’s completely inaccurate. I drove out here late at night expecting them to be open, only to find the place closed and lights off. It was a total waste of time and gas, which is frustrating, especially when you’re relying on the information provided online. If a business is no longer operating 24 hours, that’s understandable—but they need to make sure their listings reflect that. False advertising like this creates a bad experience before you even step inside. It’s disappointing because I went out of my way to come here, only to leave empty-handed. Accurate hours are one of the most basic expectations for any business. Customers shouldn’t have to guess or double-check elsewhere just to confirm if a place is open. Until they fix this issue, I’d recommend calling ahead or choosing somewhere else to avoid the same frustration. Overall, this experience left a bad impression, and I hope the owners take the time to correct their information so others don’t run into the same problem I did.

Is a great shop but the employees joke with customers and if they don’t like your attitude when you walk in the dispensary they say they are out of the product purposely to get you out the store great shop bad workers overworked thinking the workers feel like special educational issues they conversations seem super toxic at this shop they don’t let customers use restroom

They’re the spot honestly. Good price, great staff. Seems well managed