I wanted to try this smoke shop since it's close to my house, but my first visit wasn’t what I expected. The employee was on her phone the whole time and made me feel rushed, even though I wasn't in the store for more than 2 minutes. I bought a Swisher Sweet Thin and an 8-pack of mini Zig-Zag cones. The Swisher had $1.25 printed right on it, and mini Zig-Zags are usually around $1.50-$2. I've bought this exact combo at other shops for just a few dollars. Here, I was charged $11. Being rushed is one thing, but being overcharged that badly for basic items is another. I was hoping this would become my new local spot, but after this experience, don't think I'll be back.
Reviews
Great smoke shop with excellent customer service. The staff was friendly, knowledgeable, and gave solid recommendations. Overall, a great experience and I’ll definitely be back.
The customer service here is A-1 They are always kind, courteous, inviting, most of all honorable. There was a situation one day, where I gave them too much money, and I hadn't realized, when about to walk out, they stopped me and told me I gave them too much money, then passed me back my money. Their products are always fresh and prices are fair. The shop is neat and clean. I definitely recommend this smoke shop.
This the best smoke shop in the city. Customer service is top tier love the shop. Shout outs to bro that be there hella cool and makes looking for your needs quick.
Tell your unwanted creepy male employees to stop hitting on the women that go in there and making them uncomfortable. This place has nasty customer service.
Smokers city
1659 Branham Ln B, San Jose, CA 95118





