Reviews

4.1(54 reviews)
Rabraj Saimy★★★★★

Some of the best prerolls and has a crazzzy incense collection, just bought some Nag Champa from India

kichris jones★☆☆☆☆

Overpriced, limited selection they open earlier just to tell you how much more expensive they are then the cool smoke shop down the street. This place charges for a bowl piece what I can buy a bong.

Dave Quittman★★★★★

I had a great experience at Smoke World in Santa Monica. The young man working there was extremely helpful and took the time to guide me through all the options. He really listened to what I was looking for and helped me make the right purchase. Friendly, knowledgeable, and patient. Exactly the kind of customer service you hope for. I’ll definitely be coming back!

Kimia Kheradmand★☆☆☆☆

Dear team , I hope you’re doing well. I’m a regular customer at your store and have always had positive experiences, especially with one of your employees who is consistently helpful and professional. However, today I encountered a salesperson who was extremely rude and unprofessional. Each time I asked him a question, he responded dismissively and even said, “I don’t smoke, don’t ask me!” His attitude was unhelpful and made me feel unwelcome. If someone is hired for a customer-facing role, they should be knowledgeable, patient, and willing to assist customers. Unfortunately, his behavior was the complete opposite, and it ultimately led me to leave the store without making a purchase. I wanted to bring this to your attention because I truly appreciate your store, but experiences like this can discourage loyal customers from returning. I hope this matter can be addressed to ensure a better experience for everyone in the future. Hi, thanks for your response, but your employee is totally lying and didn’t offer me anything! If he had given me the 10% offer, I definitely would have bought it.I didn’t ask for a bigger discount, I just mentioned it because another employee always gives me 5% off.

Guillaume★★★★★

Very welcoming and nice, i was not disapointed. In fact the weed was so good that i lost my phone! Will come back with joy next time im in L.A!

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday8:00 AM - 11:00 PM
Sunday8:00 AM - 11:00 PM

About

Service options
Delivery
Accessibility
Wheelchair accessible entrance

Reviews

Rabraj Saimy

2 months ago

Some of the best prerolls and has a crazzzy incense collection, just bought some Nag Champa from India

kichris jones

4 months ago

Overpriced, limited selection they open earlier just to tell you how much more expensive they are then the cool smoke shop down the street. This place charges for a bowl piece what I can buy a bong.

Dave Quittman

a year ago

I had a great experience at Smoke World in Santa Monica. The young man working there was extremely helpful and took the time to guide me through all the options. He really listened to what I was looking for and helped me make the right purchase. Friendly, knowledgeable, and patient. Exactly the kind of customer service you hope for. I’ll definitely be coming back!

Kimia Kheradmand

a year ago

Dear team , I hope you’re doing well. I’m a regular customer at your store and have always had positive experiences, especially with one of your employees who is consistently helpful and professional. However, today I encountered a salesperson who was extremely rude and unprofessional. Each time I asked him a question, he responded dismissively and even said, “I don’t smoke, don’t ask me!” His attitude was unhelpful and made me feel unwelcome. If someone is hired for a customer-facing role, they should be knowledgeable, patient, and willing to assist customers. Unfortunately, his behavior was the complete opposite, and it ultimately led me to leave the store without making a purchase. I wanted to bring this to your attention because I truly appreciate your store, but experiences like this can discourage loyal customers from returning. I hope this matter can be addressed to ensure a better experience for everyone in the future. Hi, thanks for your response, but your employee is totally lying and didn’t offer me anything! If he had given me the 10% offer, I definitely would have bought it.I didn’t ask for a bigger discount, I just mentioned it because another employee always gives me 5% off.

Guillaume

8 months ago

Very welcoming and nice, i was not disapointed. In fact the weed was so good that i lost my phone! Will come back with joy next time im in L.A!

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