I'm not happy with the way they get rid of clerks who are good know there customers so well. you just let one go who knew his customer so well and he treated them like family I enjoyed not only being a customer being treated like family but I enjoy learning as many things about his culture I've experienced many good times but this last moved they made has know made move on to where he is because I would rather have great customer service and travel a little further many poor decisions made by owner won't be back you lost me for sure.☹☹☹☹☹

I've gone to this establishment for 30 years. This ownership and employees are top notch. I bought a vape pen yesterday, but because it was terrible communist Chinese made it fell apart and didn't work. The guys helped me get a new one and made sure it worked before I left. I can go anywhere for a vape pen, but these guys care about their customers, and by that alone, I wouldn't go anywhere else.

This is the worst vape shop I've ever been to. Absolutely no knowledge of anything. Very rude to the customer. Bought a new mod here only because mine died at 10 PM and this was the only place open. Wouldn't allow me to actually look at anything. When I asked if I could return it if it didn't work, the answer was "No, it's good." Looked online after I got home and the $70 mod I bought was actually a $40 mod with a jacked up price. The next day, it stopped working and I'm stuck with an over priced paperweight. I'll be talking to my bank and filing a complaint with consumer protection. Never, ever go here. Worst experience ever!

Very displeased with the business. Last week I purchased several disposable vape products. Ultimately one of those items was defective aka it did not vapirize any liquid and pull it up through the filter. It cost $12. I brought the defective item back 3 days later and was told to return when the manager was available, day 4. On day 4, the associate at the counter would not get the manager; told me the policy existed because of the potential for scammers. He so suggested that I could try any item in the store after purchase and offered me half off the purchase of a new one. I wasn't even asking for my money back but to replace the defective item. Okay so now if I buy more than one of these I have to open all of them to try immediately to determine if they are a viable product? In my experience this starts an oxidation process with the vape liquid that will reduce it's shelf life. I'm very unhappy with customer service here and will no longer be purchasing from them.

Like all the "Smoke shops", over priced. However this shop was especially bad, as they also sell lottery tickets. I was stuck waiting in line, as the clueless single employee tried to make sense of the lottery order the customer at the counter was trying to make. When it was my turn, the employee was lost, trying to figure out what I was trying to tell him I wanted of the tobacco products kept behind the counter. I wasn't in a hurry and was able to maintain my patients. I don't know if he was a new employee, or if there was a language barrier. I will not be going back to this shop, which technically is out of my way anyway, I just happened to be working in the neighborhood.