I hate to do this but I have to leave a negative review. It first started when my quartz rig broke at home. I decided to head up to the Vibes smoke shop for a new quartz rig with a banger or turp slurper. When my wife and I arrived at the shop there was a nice young gentleman that greeted us. I told him my situation he recommend a few things but really did not know about the products they carry. I asked for certain millimeter gaged glass and he looked at me like he had no idea what I was talking about. I came in looking for a MJ Arsenal Mini Rig with a Z-Connector and a Adjustable Titanium Nail and a Tsunami Silicone dab mat. (Strike one:) Never have any 10 millimeter attachments for MJ Arsenal Mini Rigs always out of stock. When asked when they will get more, same answer everytime the owner is not ordering much right now. How is this earning business? (Strike two:) Always out of stock on MJ Arsenal Mini Rigs 10 millimeter selection on these is poor which never used be. (Strike three:) I needed a Turp-Blender 10 millimeter not in stock. (Strike four:) I needed a new Tsunami Silicone Mat. Of course like everthing else 🙄 (NOT INSTOCK). The employee had no idea what I was asking for when I asked if they had any new mats for sale specifically the Tsunami Silicone Mat. Employee said he could wipe off a used one that's on the counter and sell it to me. I respectfully declined because it was not brand new and no discount was offered on such mat. I ended up with a purchase that I'm not happy with. The mini rig I purchased is nice bit the turp slurper purchased separately has already cracked on turp pill 💊 and carb cap which cracked first time under low heat. Also to mention employee dropped my turp pill and carb cap on the floor while ringing up at the register possibly causing cracks before I had a chance to use them. Also how does a shop that sells breakable glass and quartz items NOT HAVE ANY PACKING MATERIALS FOR PACKAGING UP CUSTOMERS BREAKABLE ITEMS THEY BUY? My glass rig was tossed into a cheap white paper lunch bag with no bubble wrap no paper wrapped around to protect glass from breaking. On top of that It was raining outside when we left with my purchase causing the paper bag to get completly soaked and causing the bag to fall apart in the car with nothing protecting my new expensive glass purchase. When one of their locations is out of stock oncertain items they tell you to go to one of their other locations to purchase. How about if you don't have it, ORDER IT! If one of your other stores have it transfer it yourself from your other location so the paying customers does have to go pound concrete looking for the items they need. (It's called customer service). Completely let down by this location again for the 3rd time shame on me for going back to this location.
Reviews
Yali did an excellent job of directing me to what brand of edible that would be best for me. she is very professional and light hearted. I will come back again
Great customer service. Great product selection. Hayden (I hope I spelled it right) took great care of me!
I found this store next to my mom’s nail store and it is so clean! The employees greeted me and are really kind! Above and beyond!!! I defiantly think it would be a great home store!!! Thanks Haiden
Great service and prices! Yali was super friendly and helpful, I will be back! She made the experience great
Vibez Smoke Shop
15276 Fishhawk Blvd, Lithia, FL 33547
Hours and Location
About
Reviews
Mark Sheridan
a month ago
I hate to do this but I have to leave a negative review. It first started when my quartz rig broke at home. I decided to head up to the Vibes smoke shop for a new quartz rig with a banger or turp slurper. When my wife and I arrived at the shop there was a nice young gentleman that greeted us. I told him my situation he recommend a few things but really did not know about the products they carry. I asked for certain millimeter gaged glass and he looked at me like he had no idea what I was talking about. I came in looking for a MJ Arsenal Mini Rig with a Z-Connector and a Adjustable Titanium Nail and a Tsunami Silicone dab mat. (Strike one:) Never have any 10 millimeter attachments for MJ Arsenal Mini Rigs always out of stock. When asked when they will get more, same answer everytime the owner is not ordering much right now. How is this earning business? (Strike two:) Always out of stock on MJ Arsenal Mini Rigs 10 millimeter selection on these is poor which never used be. (Strike three:) I needed a Turp-Blender 10 millimeter not in stock. (Strike four:) I needed a new Tsunami Silicone Mat. Of course like everthing else 🙄 (NOT INSTOCK). The employee had no idea what I was asking for when I asked if they had any new mats for sale specifically the Tsunami Silicone Mat. Employee said he could wipe off a used one that's on the counter and sell it to me. I respectfully declined because it was not brand new and no discount was offered on such mat. I ended up with a purchase that I'm not happy with. The mini rig I purchased is nice bit the turp slurper purchased separately has already cracked on turp pill 💊 and carb cap which cracked first time under low heat. Also to mention employee dropped my turp pill and carb cap on the floor while ringing up at the register possibly causing cracks before I had a chance to use them. Also how does a shop that sells breakable glass and quartz items NOT HAVE ANY PACKING MATERIALS FOR PACKAGING UP CUSTOMERS BREAKABLE ITEMS THEY BUY? My glass rig was tossed into a cheap white paper lunch bag with no bubble wrap no paper wrapped around to protect glass from breaking. On top of that It was raining outside when we left with my purchase causing the paper bag to get completly soaked and causing the bag to fall apart in the car with nothing protecting my new expensive glass purchase. When one of their locations is out of stock oncertain items they tell you to go to one of their other locations to purchase. How about if you don't have it, ORDER IT! If one of your other stores have it transfer it yourself from your other location so the paying customers does have to go pound concrete looking for the items they need. (It's called customer service). Completely let down by this location again for the 3rd time shame on me for going back to this location.
L J
a month ago
Yali did an excellent job of directing me to what brand of edible that would be best for me. she is very professional and light hearted. I will come back again
Faith Horton
4 months ago
Great customer service. Great product selection. Hayden (I hope I spelled it right) took great care of me!
Jessie Gurl
7 months ago
I found this store next to my mom’s nail store and it is so clean! The employees greeted me and are really kind! Above and beyond!!! I defiantly think it would be a great home store!!! Thanks Haiden
Ashley Wilson
2 months ago
Great service and prices! Yali was super friendly and helpful, I will be back! She made the experience great





