Edited - customer support reached out to me. They sent me a new box and also refunded my shipping. Just received my new box and it’s in good condition. I am blown away at the lack of care and professionalism that went into packing and shipping my order. My box of backwoods was thrown into a usps envelope and shipped here. Zero packaging was used. Pretty obvious that throwing a box into a small envelope was not going to work out at all. How in the hell did I pay $12 for shipping and get this? My box of backwoods got destroyed. 5 out of 8 of the packs were ripped open and every single pack is smashed and now curved. Unbelievable. Complete waste of money on my part. I would never use this company again.

charged me 20$ for expedited shipping took 2 weeks to even come and then shipped me the wrong order. when i reached out about getting my right order they told me to send their product back and i can place another order… no discounts no compensation.

This is the second time I've driven out here and they were closed outside of the hours posted. I call the number posted here and the number on the door, and no one answers. Absolutely ridiculous. Absolutely livid, having driven down here twice. I liked the first time i came down here a few months ago, but now twice this week and you're closed. I'l will never shop here again.

Outstanding prices, selection and service. Thought they were closed but there’s a bell on door. Highly recommend!

If you're hesitant to buy from this location, they will always do good business. I wasn't sure because nowadays reviews are fake. But the reviews are true really great company with a great selection of popular brands. I love the prices 😍. Fast delivery only took 2 days to get to the west coast. This is now my go to company for anything tobacco. I will only order from here, no more smoke shops for me! Thank you FTS ❤️