I do not recommend this smoke shop at all. The customer service was extremely unfriendly and unprofessional. The employee barely spoke to me other than looking at my ID not even ask me because I was handling it to him already when I told him what I was coming in for. When I went to make my purchase, he didn’t bother explaining that I hadn’t met the minimum amount required to use a card. Instead of simply letting me know or suggesting I add another item, he just charged me a card fee without any explanation. The entire interaction felt cold, rude, and unwelcoming. Customer service goes a long way, and unfortunately, this place seems to have none. I left feeling like my business wasn’t appreciated at all. If you’re looking for a friendly and helpful smoke shop, I’d suggest going somewhere else for a fact !
Reviews
Great customer service and very helpful on getting us to purchase the vapes and hookah pen that we was looking for , (good products by the way ) the worker/owner also was nice to have us open a product to try and we end up loving it . greeted us immediately which is a plus . I usually walk in places like this and no one says a word and assist us, highly recommend this location
The store is amazing and what a selection. Mariam was super helpful and very welcoming. I will absolutely be returning and recommend others to stop by and check out the store. 🔥🔥🔥
I shop exclusively here simply because the owner and staff are like family. Always willing to offer their suggestions with grace and patience with their variety of products. Smoke shops are a dime a dozen I just encourage you to just try them out, also no need to be shy feel free to grab a sweet. Love y'all & I'll keep you in my prayers too!
Nice people. They have a plenty variety of fumes and Merchandise. I really like how organised this store is. Highly recommended!!
THE SMOKE SHOP
12701 S John Young Pkwy Ste 116, Orlando, FL 32837





