I have been going to this smoke shop for years and I never felt so much disrespect tours anyone. I went inside and the one working there never gave me trouble before but today I didn’t went alone, my son went with me and I saw the change of expression when he saw my son going inside. It was the first time I took my son with me. Jose the cashier was very rude tours my black son, and I didn’t appreciate that, when I went to tell him that he did gave my son actitudes he told us to leave the store. I will love to contact the owner to let him know exactly what happened . The only thing he said was the we don’t know what he is going tru, but that’s not a reason to disrespect a black person. I been going there for over 9 years and I never witnessed something like this before. They just lost a faithful customer. I drive from Saint Cloud to get my stuff there but I guess I will be looking for another shop cause I won’t be stepping a foot in there. Poor service

The guy was super nice and professional! Def one of my spots now! ☺️

Worst customer service ever. I called at 953 stating I was a light away to please not lock me out as they close at 10 and like to lock their doors before that. I pull in at 958 run up it's 958 and no one had walked near the door in recent preceding minutes so the way I was met with silence when I called and the way they stared at me and pointed at his watch that even said 958 then changed to 959 while he had it up to the window for me to see, all the while smiling chewing on one of the same pens they give you to sign for credit purchases, pretty much laughing at me. Had another maybe employee standing farther back that was cracking up about it. I don't think the owners would be amused by business being turned away and their doors locked before actual closing. I was getting a regular vape that was right behind where he was standing I would have been processed by 10 no problem if at 958 the door had been open. I honestly think when I called they ran and Locked the door to be funny. This location in particular but this business as a whole has gone downhill in recent years as employees have been cycled through and none of the new ones have one ounce of common courtesy, respect, or any sort of decent customer service skills. Attention owner, the employees currently working under your business name are running your business into the ground. I cannot tell you the countless number of people I know that used to visit your established that will not anymore and now I am one of them. Oh I want to add that when I called at 9:53, I said all I need is a strawberry ice vape the elf bar kind, have exact change in cash, and I will be there right before 10:00 please do not lock the doors on me. There is no reason he couldn't have had it already rung up for that matter if he cared about the customer. It was an opportunity for them to get some live entertainment about the customer in the rain that thought that they were going to help them.

That bald dude ain't worth dirt! He thinks he owns the store when he is just a manager. He is only nice to women and is rude as hell. He has a super bad attitude and will ruin your day. He is miserable. I swear I've been going there for two years and the guy just gives me a hard time every time. If I browse it's a problem if I know what I want right away it's a problem too. Please get this man some therapy, a class on costumer service. Or just get rid of him.

I NEVER leave reviews but this time I genuinely have to. Y’all have no idea how much this shop means to me. So incredibly welcoming and so incredibly kind. The friendship I’ve made with them from consistently coming in , is one of the best experiences I can have. I often come after work and they always put a smile on my face even on the hard days I have. Thinking about coming here? Definitely recommend.