Visited Orlando, do not buy any battery operated pens, they told that a certain product on the shelf do not work but still left them on display, they recommended another pen, by the time we charged it it wouldn’t work, so we go back ask for a refund and they wouldn’t refund the money but gave a replacement, when it was replaced the same thing happened but a different pen brand product only lasted like 10 mins and didn’t function anymore Would suggest lmao smokeshop for better service help, suggestions and products.

I had such a great experience at Wild King! Jose is amazing! He has awesome customer service experience! I would recommend coming here and buying your vapes or anything you would need. And ask for Jose. He will take care of you!

For the second time in the past couple months. I’ve had a bad experience. The first one is when the employee (Not the one with the glasses) got my information wrong. And told me I had as eligible for my free product because of the 10 prior purchase’s. When apparently that wasn’t the case. According to the employee that I’ve never had a problem with. Today, I arrived to the store around 4:50pm as usual and the door was locked. All the lights were on including the signs in the window. This also included the open sign. The reason I am upset is because I checked google to see if they were open just in case. When I confirmed they were open. I ordered a Lyft with two stops. The smoke shop being the first. This extra stop (the smoke shop) cost me almost an extra ten dollars. As I said before, when I got there. The door was locked but the store appeared to be open. I wrongly assumed that the person on shift was in the restroom and waited because there was no sign informing me or any other customer that the store was empty. Unfortunately for me, my Lyft driver was scheduled to leave after 5 minutes and I had to pay an extra 10 dollars cash to convince him to stay after the employee (Melissa) arrived in her car. When I expressed my frustration. I was told that if I don’t like it. I can go somewhere else. I have gone to this smoke shop many times almost daily since January. And did not expect to be treated like that. When I explained that I was upset about loosing money over the ride to the shop. She got even more mad. And expressed no type of respect for the situation or sympathy. It’s not her fault that I spent money before I called to verify. But I do feel it was her fault for not putting up a sign or turning off the lights. Which made me think someone was in the back (because it’s usually only one person there). So I waited and lost money. I came to purchase something that only cost 12.77. But because of this I spent about 30 dollars on something that cost ten. And yes, she did confirm that I would not have been paid back or compensated for the money listed if she didn’t show up. If I wasn’t a almost daily regular. I wouldn’t be upset. A simple sign could have avoided this. I would have gotten back in the car and accepted the travel cost. But to treat me like I don’t support this business and have been since January is insane!

Kylea was amazing not only was she patient but she was willing to go through all the vape juice with me and help me pick the perfect one !

I love the store but it never opens on time I walked 40mins in the heat all the way to the store thinking it's open by the time I get here witch it says online 9am but I arrived at they're 9:45 and it's still close this is bad business... why say open at 9am but never open on time.