They are very rude. Multiple times the staff has been unhelpful, not only to me but to other customers in the store. Today they sold me a moldy leaf and when I told them the product had mold on it the employee said if the mold bothers me I should wipe it off. Terrible customer service and waste of my money.

The owner of the shop is one of the most kind individuals I've met, and has the best customer service in town. He gave me a BOB Wrap to try after recommending it, and safe to say it was a great wrap! Will be going back for sure

They sell fake puff bars, Please DO NOT GO HERE. I went here, and noticed after buying a Puff disposable that the draw was super weird and flavor was non-existent. Went back, guy gave me another one, that also had a different taste. I compared the colors on both and they're the SAME flavor, but widely different colors. See pictures (left is lighter than the right). Save your money and go to a more reputable shop in town, or buy online. Cannot believe a local shop would do this.

Love this smoke shop. Andy And Gary are friends of mine. They are cool guys. They have everything you need to get your smoke on. They have vapes and edibles and flower. Tell them RyanDeezCuts sent you by. You won’t be disappointed. Stop waiting and give them a visit. They will get you right

I’ve been going to Tobacco Outlet for over a year now. The manager is always very friendly and helpful. Kimberly takes care to remember what I buy, and shows concern about my day. The store’s prices are great. This is the best smoke shop in Tallahassee.