What a joke of a cigar store. I’ve been buying cigars here for a year and have spent a couple thousand dollars. I got a moldy cigar in the last batch of cigars I bought (couldn’t tell at the time of purchase due to Fuente cedar wrapping). Went back a week after purchase to see if I could exchange and was told they don’t offer exchanges because I could have done something to the cigar. I wasn’t trying to rip them off and I did nothing wrong on storing the cigar. The other $200 of cigars I bought at the same time were all fine. I guess they’re willing to lose thousands a year in business over 1 moldy cigar. What a pathetic way to run a business.

Great place for cigar enthusiasts! The atmosphere is very welcoming, and they have a solid selection. Would love to see a few more premium options, but still a top spot in Douglasville.

I only visit this establishment about 2-3 per year but each time that I do I am thoroughly pleased. The inventory is good and had many products that I enjoy. The staff is ALWAYS friendly, helpful and very personable. I have visited another cigar store in the area (did not purchase anything as the staff was rude/condescending) and The Cigar Box is phenomenal in comparison. This is my go to place for a good cigar and exceptional customer service. Keep up the excellent work. THANK YOU!!!

Nice cigar lounge. Byob. Good selection of cigars.Bit of pricey.

Great cigar lounge. Quiet and Great selection of cigars compared to other shops I have patronized. This place is great, I’ll definitely be back.