I'll just start by saying that everyone who works the register at this place is great, and the face-to-face service you'll get from them is fantastic. But at the management policy level, this place is awful. I bought a product today that comes as a sealed bottle containing tablets. I am a regular at this store and I don't even want to think about how much money I've spent there over the last year. So the bottle I bought today, I opened it in my car and it contained less than half of the total amount of tablets it was supposed to. I walked right back inside with it, not even a minute after having left. The girl behind the counter was, as usual, perfectly nice and I want to be clear I have no complaints about her specifically. She called her management and they refused to replace the bottle I purchased with one that actually had everything it was supposed to. I get that there's a no returns policy on things like vapes if you leave before checking them, but this is not a product that they advise anyone to confirm before leaving. And I am a customer at this place literally every day. The fact that they refused to fix things with a daily customer, after selling a defective product, is absolutely absurd. It's terrible customer service and it indicates that they *only* care about their bottom line. They could have replaced the bottle and only lost a few bucks. Now they've lost a customer completely. Too bad, I guess.

Quick service, large selection, fair prices. Ava who was friendly and knowledgeable helped me find the product that would suit me.

Recently walked in to purchase a Lost Mary device. Alex did an amazing job helping me pick out a flavor that was suitable for me (Strawberry Mango). She made me feel comfortable in the store and I will definitely come back because of the awesome customer service I received from her.

I love coming here! They have a big selection of vapes and the special deals going on are perfect on a budget. Shout out to the girl who helped me today. Such great attitude and service. I will be back !

The mr. Fog Vape i purchased only worked 1 time, testing in the store. Then didn't want to turn on, so I charged it. After charging doesn't want to pull. They won't refund or replace it, you'd have to contact the manufacturer