Best vape shop in Springfield area!!!! We had been to the other two top rated shops in the area and DTI’s was our third and final stop but they did not disappoint, they had the best stock and customer service by far. After a little help from Jake we found the setup my fiancé was looking for and how can you go wrong with HELLVAPE. If your looking for your next device or just starting out this is the place for you. Thanks, Robert & Holly

I don’t normally leave reviews but i’m 50/50 on this shop. some days i go and there’s these two girls working that set me up with a kickass new mod and made sure to go through all the different option i had- i went with a vandyvape! other days i try to refrain from going in due to the lack of respect other employees have towards the store, they’re very rude, will tell you not to waste money on products as they are crap and better off going to a dispensary, pretty bizarre marketing strategy if you ask me.. but definitely makes you think twice about going back when they’re there…

Excellent service is provided by Jordan and Taylor. They are knowledgeable, kind, passionate and most of all patient. I had an issue with my item and they took care of it immediately. Top notch, gentlemen. Will recommend to all people in the clouds.

Been coming here for a few years. They've always been great. Lately seems like the staff doesn't know much about inventory or vaping in general. Bought a new tank for me mod and came back a few days later and they had no new coils and had no idea what tank I had. Will return ofcourse but I have my favorite staff and not so favorite.

I cannot tell you how impressed I am with the staff and product availability in this location. I needed a new mod on Wednesday (before thanksgiving). I have no idea about how these things work, I just wanted something simple and good. I wish I knew the gentleman’s name, but he patiently walked me thru a number of different models. He answered my every question and even answered questions that I didn’t ask. He was amazing as was the lady who took the time to look thru communications and call the decision maker when I asked if they were having a Black Friday sale (I didn’t want to buy something Wednesday only to miss a sale on Friday). This is definitely a reason to shop local and definitely a reason to shop this store! Thank you so much everyone associated with this store and especially the patient, knowledgeable gentleman who helped me so much!!