There was an older lady working there when I went there, and did not have a good experience. She was barely any help when trying to make sure I bought the right cigarettes. She had a very nasty attitude, and I was astounded by the way she talked to me. You should not be treating customers like they’re a piece of garbage. I usually don’t have any problems with this store, but I am very disappointed after my last visit. I will visit a different store next time.
Reviews
Great people to do business with. Inside is a very well stocked store. Reasonable prices, great service and the products I'm looking for.
Brian, the man who works there is incredibly rude. The first time I asked for something, he acted really disgusted and slammed the cigarettes on the counter when I added something to my order. The next time I went in, he just looked at me and said, “ What!” Very rude. I don’t go in there anymore when I see his van there. I thought it was just me but after reading the other reviews I see that this is common behavior towards lots of people. I don’t know how he keeps his job.
If I could do a quarter of a star I would only good thing about this place was that they had a lot of different stuff. But the customer service is disgusting. I have worked in customer service for years. You would think if there has been so many complaints they would of not kept that cashier there. He was so disrespectful to my aunt. We came from NY. And if my aunt didn't go there I would of been as disrespectful as he was. Nasty attitude
The man I think is the owner is so rude and hateful, I spent 400 on cigarettes and he gave me the wrong ones. When I told him he ripped the bag out of my hand and cussed. Then basically threw the right bag out the window at me. I will take my 400 to the marathon from now on. He is so mean and hateful.
Butt Hut
4925 IN-127, Fremont, IN 46737





