The guy working the place was very sweet, but aside from knowing the general layout of where things were in the store he had no idea about the products being sold. For example, he knew the vape batteries were in a specific area, but didn't know exactly where or the difference between the batteries once I found them on the shelf behind him. I don't think this is a failure on his behalf, but rather from a lack of training. I'm certain most people come in knowing exactly what they need and where it is, but for people who don't/are unfamiliar with the shops layout it can be challenging to navigate.

If you go I suggest you be paying in card or have the exact amount in cash. They never have any change in the register because apparently the guy that works there is to lazy to go to the bank?? If they don't want to get change I wish they would put a note in your rewards account you can get with them and apply any difference to your next purchase! Over time I'm sure I've given them at least an extra $50 lol!! If not for that I would give them 5 stars as they have a great selection and all the pricing is loads cheaper then any other vapor shop in the area!

I have enjoyed the products from the store for well over 3 years. The heavy set black woman is absolutely the rudest person I think I have ever encountered in a retail store. Absurd and too bad because the gentleman that works in the evening is outstanding. But one interaction with her and I can't imagine anyone would ever walk back in that store with as many competitors as there are in the Kansas City area.

These guys aren't worth the time. I bought a mod from them and it was faulty. The next day they said it left the store so we can't do a refund. Okay... I ended up fixing it on my own. Whatever. I started buying coils and juice from them, I had a faulty coil, took it back to the store and they said sometimes you get duds, you just have to deal with it. Yeah no thanks. Been spending tons of money with these guys every month and you're good with losing that business over a coil. Great! Go to Alohma, better prices, better service, just... better. I should have just making the further drive since I was always iffy about these guys anyways.

Such a clean and organized store. The staff there is great and knowledgeable, super friendly. The manager Maki is so nice she's the best! One of my favorite shops to stop by!