I didn't leave 5 stars because I am trying to remedy a problem I am having and didn't know who to call. I am a 2 year customer and I usually buy Vaporesso XROS 3mil .6 ohm. This is a very popular coil and it is sold out alot, the last two times Ive went it was out waiting on a truck to reload. My question to the worker today was. Can you all stock more of these ? I don't want to have to pre order it would just be nice if you all upped the inventory by a few units so you can meet the demand

My go to place for all my vape needs like e-juice, coils tanks and mods. Been a customer for a long time. Need to know something, most the staff are highly knowledgeable about their products.

I used to go here all the time but when they tried to lie I decided to never go back. They have a rewards program and I have never had an issue with it but then today I went in there and told him I received an email stating I got 5$ off next purchase. He proceeded to tell me he seen I should have but it didn’t matter I wasn’t getting it because they changed the rewards program. Good keep it and everything I was going to buy I will pay more somewhere else than deal with false promotions.

The store always has my preferred flavor in stock, so that is a positive. The service is good and the employees are knowledgeable about the products. This store is kind of weird as it has a lot of open floor space. Come on guys throw something in that store so it doesn't feel so empty walking in!

I absolutely love Derb. Their customer service is stellar, their juice bar is the best in the business, they know their stuff. I always go to the Outer Loop location. Its the ONLY shop I will go to. The manager of that location, Jordan is so friendly and nice. He knows me by name and is always so warm and welcoming. They continuously update their inventory with the latest mods, tanks, and juices and are very knowledgeable about all products they offer. I strongly recommend Derb to everyone. They are the BEST.