I love the lady that works there she is very helpful and got great customer service

My friend Kasi recommended me to try them out and sure enough was worth the trip (i live in amelia ohio). I highly recommend Aaron! Im new to the vape life (trying to quit ciggs) and he was beyond helpful ✌ i feel in love with Hyde- plilipine mango!!! Took me back home to my country ❤

Worst customer service ever! Have been a faithful customer since they have opened. Bought several vapes (6) and last one I purchased does not work and basically told me sorry or I can purchase a new top for $12 🤷🏻‍♀️ looking for a better vape shop who actually cares about you

I recently visited Scarlet Vape and Smoke Shop with a friend who was purchasing his first vape, and I have to say, Alyssa made the experience incredibly smooth and enjoyable. She was extremely knowledgeable about the different products and took the time to explain everything in a way that was easy to understand. Her friendly demeanor and patience made us feel comfortable and confident in our purchase. Highly recommend Alyssa for anyone looking for expert advice and excellent customer service!

Liv was so helpful! She answered all my questions and educated me on all the various gadgets, also sharing her personal opinions. I walked in completely lost and left with some gear about which I feel very confident. Great experience!