I don't understand these reviews other then people wanna complain about nothing. I love how they ask me try my vape to make sure it works before leaving some stores do NOT. Sure some of there prices are higher then others but they make sure product is good. Always smells good inside and staff are polite and knowledgeable when I have asked them about anything at least. They do ask that you not sit in the parking lot forever but look where the store is located. It's a parking lot for customers not a meet and greet. Overall happy with store happy with staff. Is it perfect no but what is.

I had been patronizing this place since it opened. Last week I bought a broken vape battery from them (light came on but no heat). The manager was very rude just repeating that “there’s nothing we can do,” and “it’s store policy.” I asked to see the owner who I had a good relationship with and she refused saying he was too busy. So, apparently it’s their policy to rip off their customers by selling them faulty/broken products and then refusing to exchange them or make it right. I will never be back, and I used to be a regular costumer. They’ve lost $1000s of dollars of revenue because they refused to exchange a $15 vape battery. Do better.

Trash customer service . Called and asked if they carried a product . She confirmed , GREAT. Being that there is many different brands (some of which are better than others) I simply asked “May I ask what you carry?” .. in her chain smoking gargoyle voice she said with frustration “I have too many to get into !” .. I’m sure your life is so busy running a POS system and chain smoking cigarettes all day, but why don’t you try not being a lazy P.O.S and answer a question for a person who’s inquiring about spending $500.00-$1,000 in your store ? If that’s an employee , the employer should try hiring more competent staff and if it’s the owner I can see why they have 3.7 stars .

I've gone through like 5 vapes here trying to replace the one I bought that didnt work. I've had to exchange all of them just so I can give up and.lose my money all of them had issues. This place sells fake vapes, and takes peoples money knowing that they sell knockoffs bunch of scammed never again.

I don’t suggest buying any vape at all at this location unlike (every real smoke shop) even if you get a burnt or damaged vape they will not take it back even if you did not leave the store very disappointed with the customer service as well all I got was attitude when I just simply wanted the same flavor and one that was not burnt