The staff here is horrendous. I went in to buy batteries for my vape this week and the sales associate sold me a set of two batteries that did not work with my vape. When I went back the next day, the owner was there, and he tried to tell me that my vape was the problem. He then put a different set of batteries in my vape, and when it didn't turn on, assumed an I-told-you-so attitude and suggested my vape was the issue. But I know how my vape behaves, and I showed him that my spare set of batteries worked perfectly fine. When I asked to see another brand of batteries so I could try them out, the other brand worked just fine. When I showed him that, he basically said, "Well, yeah, but for how long?" Then he told me they wouldn't accept a return, and when I asked for a clarification of his policy, he accused me of being argumentative and started behaving very rudely. I finally convinced them to swap the bad batteries for the good one, but how the hell is it a sensible policy to not accept returns on electronic products? A bum set of batteries that I bought on YOUR recommendation should NOT be my problem. Maybe this is their scam, trying to convince people to buy a new vape and then telling them they can't return defective products. It sure is a great way to make money while not taking any responsibility for your products at all. Every time I go into that place it's a nightmare. I'm done. I'm shopping elsewhere, and I suggest everyone else does this same. These people suck.

Love the place, I do gotta remember to call before heading over, they seem to close early on occasion and it's always when I need to get there lol

I bought a vaporesso from them last night. Brought it home as I know they need to be charged before use, let it charge all night and it doesn’t work. I brought it back the next day looking to return or even exchange it and the owner of the store refused to take it back telling me I could mail it into the company. How is a defective vape MY problem? I bought it from you sir, I shouldn’t have to send it out and buy another in the mean time whilst going through the trouble of mailing it to the manufacturer to wait for a refund. I understand tobacco products have a no return policy, but that should absolutely exclude DEFECTIVE PRODUCTS. I encourage you to go elsewhere unless you fully trust what you buy from this man, works. Absolute disgraceful customer service. I’ll take my hundreds I spent monthly with you, elsewhere!

Great selection of juices and hardware. Very helpful folks every visit. Knowledgeable and willing to answer questions and help every time.

Asked if they carried a selection of something . Said yes . They maybe had 2-3 very poor quality brands of what I looking for . Felt mislead .