I visited this store to purchase a pack of cigarette filters—just plain cotton filters, not tobacco or anything regulated like cannabis. When I presented my valid passport ID to verify my age, the storekeeper refused to accept it, saying only U.S. IDs are allowed for purchases. Despite having a valid visa issued by the federal government clearly visible in my passport, they dismissed it entirely. What bothered me even more was the dismissive and smirking attitude of the staff, who brushed it off as “just a stupid rule.” I’ve traveled to many countries and never encountered something like this before. It left me feeling uncomfortable and frankly, it came across as discriminatory. If there truly is a policy that only U.S. IDs are accepted, I’m open to understanding and will remove this comment. But the way the situation was handled did not feel respectful or fair, and I wanted to document the experience here.

Went In today with my bf to get something to drink because it’s super hot out, I’ve been in this store a million times. I’m 24 years old. This is the second time I’ve been asked for an ID to even enter the store even tho I wasn’t buying any sort of age restricted product. The customer service here is trash. This isn’t how you treat customers especially in hot weather like this.

Great selection and friendly staff.

Well I walked over there by accident to the whole foods in Portland Maine. I saw it on the horizon and just went for it. Think I bought $50+ worth of stuff. Reminder to check my bank account. The store was very crowded can't even remember the day couple of days ago. The staff was excellent I hit all the major departments because I did not intend on going to what I think of as a grocery store but this is the end more as many of you may know. My daughter visits me in Portland Maine and has always mentioned she wants to go. Being close-minded I tell her I would rather do something else than go shopping with her unless it was to buy her what I considered necessities. Next time if she has the time I will bring her and I hope to have prime by then Amazon prime. I did get spoken to once because I had to use my fingers to open the produce bags this was after having had a wonderful experience asking about a couple of the items they were out of much of the lettuce the gala apples was my choice in that department. Seafood department was ready willing and able to help me I was walking and did not buy from that department and shrimp was not on sale my go-to shrimp on the barbie shrimp cocktail shrimp and grits and mostly surf and turf with any seafood crab lobster salmon. Etc.. check out was also top notch like the girl that helped me in produce even helped me after I had passed through the line although he was very busy and I understood I have more time than most people. and that's why I give them five stars for this visit. Mike,. Purple 💜 Hayes

I was there today, 15 minutes ago and my experience was AWFUL! The blonde, tiny boy that was working there was VERY RUDE! I have 32 years old, my hair is grey and he didn’t want to serve me because my florida ID expired 1 week ago and he didn’t accepted my EU PASSPORT because it is not an AMERICAN ID! I’ve been living in US for 2 years and I could go anywhere with me EU PASSPORT. Since I entered the store he told me “I will close in 20 minutes”. He should not be working with the people