Good environment. VIP is nice although the bottle team is a bit disorganized. Some VIP areas were served twice before we were even given a bottle menu. Customer service is highly important to me so when the ladies at the front desk apologized and asked for another chance to show their best, I was pleased. Five star is pending for a future visit.

This place is/was unprofessional to work with. I mistakenly overpaid for my VIP section and still haven't received my money and I was blocked. Everything was unorganized, I had to continuously go to the front entrance to request things that should have already been in place; for example asking for my bottles to be brought out. They gave my friends a hard time entering the place even though they were on my VIP list, which was embarrassing because most of my guests were from out of town. The VIP sections were unkempt and the dress code was definitely not enforced. I felt like I could have came in jeans and sneakers. Nothing like it was displayed online and not worth the money paid. I would not recommend this place at all. I tried to refrain from leaving a bad review, but it has been too much of a disappointment not to speak on it.

The atmosphere is nice and the pricing for tables and drinks are very decent. Not outrageous some some spots. They have a ridiculous heel policy for women that is absolutely sexist and unfair. I had knee surgery 2 years ago that doesn't allow me to wear heels too long and my best friend sprained her ankle a while back. It is absolutely unrealistic for them to expect ALL women to wear heels. They charge $10 if you dont. The music was weak and the spot was empty almost the entire time. This place would be nice if they altered their policies. I won't be back tho

This is by far the worst experience. The hours posted are from 10 pm-2 am, when I arrived at 10:15 pm the security team informs us that they are not open yet because the manager is running late? Did you not know it is Saturday night. As I am sitting in line I notice that most of the staff is just arriving to show up for work it is now 10:30 pm. After being let in the place it is barley cleaned and they are very understaffed. It took almost an hour to get our on bottle served to up us in our VIP section if you want to call it that. We had called in a head of time to assure they had Hookah at there lounge; however the Hookah girl did not show up for work that night surprise surprise. I am not the manager but I would just like to inform him/her that there is something called redundancy...please cross train other workers in different areas of your place just in case a scenario like this happens. I mean its not like I am asking them to review my stock portfolio it is just packing a Hookah bowl. So with this assumption if the DJ calls out of work do you close for that night??? If you our going to advertise a upscale lounge and park a Bentley in the front of you establishment please come correct. Enforce your dress code policy's, if you advertise something please have it available. This is nothing less then Hammer Jacks that is now a Lounge.

Some of the slowest bar service I have seen in the entire city. With a 3 deep bar, they would continually just stand and watch a few moments before going up to the next patron. One of the bartenders even would pull out all her tips from the jar and straighten, align, and order her bills to see what was there. I saw this at least 4 times throughout the evening. Would not reccomend this to anyone. Was an interesting experience to people watch those who were also in attendance, though.