The attendant is always grumpy and knows nothing about the products, and the owner always gives the same response to all the bad reviews and never takes any real action.
Reviews
Guy doesn’t know about what he’s selling. Bought a novo vape and pack of pods from this guy only to find out the pods don’t fit the vape. Went to exchange the vape and he couldn’t even tell me which device I actually needed for the pods he had just sold me. Then wouldn’t exchange the device because the plastic wrap had been removed from box. Go elsewhere for vape needs.
February 2025: I retract all previous praise for this shop. When I first went to Bluemoon, the employee was young, fun, and extremely helpful in finding me what I wanted. Today I met the new guy referenced in other extremely accurate reviews of him. Grumpy, rude, and unfriendly. I felt like a criminal after he took too long to decide if my license was acceptable. I said I wanted to look around but felt pressured to purchase something asap. I asked about variable voltage vape pens and he recommended a product I knew wasn’t compatible and he just stared at me. The whole experience felt awkward and miserable. I’ll take my business elsewhere. Bluemoon, I encourage you to consider if it’s beneficial to keep an employee who actively deters potential customers. February 2023: Amazing selection and even better service. I’m so happy that Blue Moon ventured to the suburbs. No more going into the city for a nice piece. Blue Moon will hook you up.
Don’t Go here.. I don’t usually make reviews I’m going out of my way to tell you this place sucks. Rude employee and vapes die within a day they’re so old
Great prices and products, never had a device fail on me. Always helpful when I try new things. The guy who works there is very knowledgeable.
Bluemoon Smoke Shop
46e Bedford St, Lexington, MA 02420





