The guy I dealt with wasn't the owner and knew nothing about any of the products but was polite and respectful however be cautious about buying items from this place as I bought a broken device out of the box and was just barely able to get it exchanged for one that worked, had I lived far away and not been able to bring it back within 25 minutes of buying it I would have been stuck with a broken device. he obviously doesn't know the purchasing laws in Massachusetts

Girl was the best wasn't sure what was going on was used to going inside she figured she'd give it a try because she was just sitting around thank you truly appreciated all of your help and thanks for the heads up on texting your order can't say thank you enough long time customer you made my day my favorite place to shop above and beyond

I was surprised at the wide variety and great value. Found exactly what I needed at a perfect price. Would definitely return. The birds were also fun to see!

Really bad experience☹️️ On October 8th visited this smoke shop.My daughter was interested in getting an E cig.I had always had good luck with the young girl.Very friendly and helpful.After my daughter purchased her new Ecig and a canister replacement I decided to buy some juice. I purchased Fireball and Marshmallow.Got home filled up tank noticed a haze,juice dripping tightened it thinking end of issue.Took it with me pulled it out of case .Canister Disintegrated!!! Didn't know at the time it was the Fireball (Citrus melts plastic) Bought another canister filled with Fireball same thing happened !! Went back to the new Vapor store he first thought it was my fault.The minute I mentioned Fireball he told me what happened.I called Save on Smokes to return juice and be compensated for the two canisters that were destroyed.He refused credit.Tried to sell me a glass canister at cost told him that's not why I'm calling..He hung up on my face.I am a Grandmother who have quit smoking and just used the Ecig as a bridge..Owner was mean and refused to credit me.. He admitted he knew about Fireball problem ☹️️

Small shop, but very helpful. Able to answer questions on new products. Great customer service.