I love this place and everyone that works here. Everyone is so nice and friendly. I been coming here going in 3 years now and never had an issue. Shout out to Alex and the crew!

Every staff on duty when I've been in is incredibly friendly, personable and knowledgeable! They are all so welcoming and answer all my questions. Make great suggestions as well. My favorite shop to support!

Attendant immediately let me know it was his first day, which isn’t a big deal. I helped him find the product I was looking for, and when I asked about the coupon text for $5 off their store sent me, he was at a loss, which isn’t a big deal. He called the store owner to figure out more, and when I spoke up and offered my info and this guy on the phone says “I see him, he doesn’t need to talk.” Excuse me? Who do you think you are. WOW. This dude rolls up to the building and gives me all the attitude as I checked him out. I learned a long time ago how to be a respectful, kind salesman but I suppose not everyone has lived my lessons. Guess when you’re selling an addictive, killing substance you can just be rude to customers and not care how you sound pompous and rude. Calm down in your old Audi, man. Nice. Btw, I bought a Nicotine free vape because I’m quitting so I’m really happy I won’t be spending my money at this poorly ran establishment in the future. No, I don’t want you to reach out to me. I’m not interested in the business’s reply.

They sold me a dud. I tested one of their Loons on the spot and it was clearly bad. Every other shop I've ever been to offer a new one if you buy a dud -- it's not an uncommon problem. This store told me that they wouldn't do that. The plus side to the store is that the cashier was very understanding and was even willing to take my name down to pass forward to his boss in hopes that I would be contacted. I never received any contact and the product they sold me was completely ruined after a couple of days. Not coming back (I bought a bad one and they did not replace it)

No refunds or exchanges for products that were bought broken.