"Temporarily Closed"? I showed up and it's completely empty inside, just walls, floor, and ceiling.. Disappointing, as house made juices are becoming more rare to find. Smokeless is the only other I know of now.
Reviews
My experience is in person only. Both of the people that work at the shop know what they are doing. They helped me customize a house made flavor that is an exact dupe to one that I used to get in the Hopkins shop (that closed in 2024). They are friendly and quick. Will keep going back for reasonable prices and great staff.
Every staff member we’ve met has been beyond friendly and helpful! Very kind and comfortable atmosphere! Love the rewards benefits too. Great place to get a tobacco product!
Went in for a disposable pod. A second customer entered for a custom juice order, so we insisted that they should be helped while we decided on which pod to purchase. While the 2nd customer completed his purchase, the counter-person literally told us to QUIET DOWN WHILE HE MADE PROPER CHANGE. Look, I'm sorry (not really) but if you need silence to make proper change at a register, you should NOT be working in retail. Completely put us off from buying anything else, or even coming back to this location. If I could give 0 stars on experience alone, I would.
I placed an order 7 weeks ago. After 2 weeks I decided to choose a different shop. I was given the runaround by employees and the owner himself, telling me my order was ready to be shipped, the status of my refund was "processing"....excuse after excuse which should be transparent to me, the customer. In light of the pandemic, I've been more patient than I need to be and I understand...to an extent. This is however, the WORST customer service I've ever experienced. For the past 3 weeks I've been completely ignored altogether. I can't get through to anybody and I call, text, email, the various locations, employees, and the owner himself. This is theft. I want my $88.55 back.
Cloud X Vapes
10988 Cedar Lake Rd, Minnetonka, MN 55305





