I had a great experience at this smoke shop. The staff is knowledgeable, friendly, and genuinely helpful—they take the time to explain products without pushing unnecessary upsells. The selection is impressive, with a wide variety of high-quality items at fair prices. The store is clean, well-organized, and easy to browse, which makes the whole experience smooth and enjoyable. You can tell they care about customer satisfaction and maintaining a solid reputation. Definitely one of the best smoke shops in the area. I’ll be coming back regularly and highly recommend it to anyone looking for quality products and great service.

Great place! Costumer service is always good. The owner is very kind. If you need something he will order it for you, if he can. I've always had a good experience there.

Brand new store with great selection and chic design. The owner was extremly helpful and knowledgable for my questions about CBD oil. His suggestions were proper. When I asked him about an expensive alternative, he told me that his suggestion (which is cheaper) would be enough for me, contrary to many other seller who tries to sell you regardless of your need. So, I wanted to leave this review to let other people know where to get CBD oil and other tobacco stuff like cigars, vapes and hookahs.

Staff is very helpful and very kind. They help me with everything I need and always know what im looking for even though I dont know the name of the product. Staff will always give you the best experience buying what you need!!!! Best Smoke Shop in Bergen County

When you walk into this smoke shop you are greeted with a friendly face. The staff are incredibly well informed about all of their products and will take great care of you. The store is brand new and very organized. I highly recommend puffcity!