If I could leave 0 stars I would. First off they haven’t had my scary berry Lost Mary pods in weeks now, there was a blonde girl behind me the counter who sold me the wrong cartridge without verifying anything confirming it was the right cartridge for my vape. She was too busy on a FaceTime call instead of helping her customers properly! Then once I came back ask for a replacement because it was the wrong pod for my vape, she refused to refund me on something that was not even used and then told me a manager was not there and even if he was he wouldn’t refund me either. I am a frequent customer at this store to which I will no longer return back ever again I’m disgusted with how poorly this store treats their customers. This business owner should hire employees who don’t sit on their phones in front of customers.

They they don't carry any refillable vape supplies, only disposable. The person working didn't know anything about vapes so he had to call his supervisor and I had to have a video conversation explaining what I was looking for. Just to be told they don't carry it. I saw disposable vapes and decided I would try that were 2 for $50. I said since I haven't tried them yet, I'll pay $25 for one. He said "can't do it, it's 1 for $30 or 2 for $50." I decided to leave at that point. It's unfortunate because I was looking for a local place close to the house for all my vape and 420 needs. I will say that I did find a place close by that also doesn't carry what I'm looking for but they are ordering them for me. So, I guess it's a win after all. I don't understand the point if opening a vape store if you don't carry refillable supplies, only disposable, I can go to the gas station for that. That's equivalent to opening a restaurant and selling only frozen meals. 🤷🏼‍♂️ My visit was on 4/17/26 at around 2:15pm.

Customer service is great. However I've wasted over $100 on vapes recently. Specifically Geek Bars. 2 wouldn't charge at all and then 3 of them didn't taste like they should. There is clearly a bad batch of Geek Bars going around and I'm not blaming Pressure Palace, however I was only allowed to trade 1 of the 2 battery issues and offered $5 discount for the other one, even though the amount of vape left was 94%. As far as the flavor issues, I couldn't exchange any of them. I'd recommend testing the vape before you leave for correct flavor and making sure it will charge otherwise you'll be like me and out $$

Wonderful customer service and great selection. Very welcoming

Went in there recently and waited for 20 minutes. No one came out. Came later in the evening and still waited 10 minutes until someone else came after me. Then decides to help the guy behind me you need to hire new workers or people that are actually in the front and not in the back because Customer Service like this will make me go somewhere else.