I recently bought a grip section with a broad nib for my ST Dupont Vertigo fountain pen. Both David and Alex were very helpful from the beginning and helped me ensure that the nib I wanted was indeed the nib I received. It fits, is the correct color, and writes like butter. I recommend these folks without hesitation and have become a loyal customer because of this purchase.

My Dupont Liberte was repaired by Art Brown and it came back with a lot of scratches and gouges. I emailed them back with pictures but they have just ignored my emails.

A fantastic shopping experience! I bought a Dupont lighter online, and the online agent was incredibly helpful, confirming all the details and providing very professional assistance. This is my first Dupont lighter. A very good experience, and I think I'll definitely choose this store again next time!

As the business name suggests, this place truly is WORLD CLASS. If you are in need of lighter/pen repair, look no further! My S.T Dupont Ligne 2 had developed a terrible leaking issue, so I sent it in. Art Brown fixed my lighter and had it back in my hands in no time! The communication I’ve had with Art Brown was very courteous, friendly and expedient. 100% they’ll be receiving my business again in the future. Thanks guys!

Updated: After some back and forth I have reached an agreement with Art Brown. Therefore the update here. The gentlemen there were helpful in resolving the issue. I just would have like not having any issue at all. Original: Absolutely terrible experience. I ordered a Dunhill lighter online and eagerly awaited shipping. Then they sent the incorrect lighter and I was promised they'd send a return label and remediate the issue. Even after a followup from *my side*; nothing. No response, no return label. At this point I have to conclude that the vendor is fraudulent.