I have had a mixed experience with this shop in the past, but overall I'm satisfied with them. One time, they said I had to come in to check if a product was in stock instead of letting me know over the phone. It was a bit annoying because I was traveling and wanted plan out my day. I am happy with the selection they have when I went there today. They have a better variety of pre-rolls than what they had a few months ago. I felt more welcome shopping here than I did a few months ago when there were more problems. They might not be selling what I normally like to buy, but they do have decent quality stuff that I can get in a pinch if I don't feel like traveling too far.

I've been a loyal customer of Rate Clouds Smoke Shop for over a year now, and I can't say enough good things about this place. Firstly, they consistently have everything I need in stock, which is a huge plus. No more hunting around town for my favorite products; Rare Clouds always comes through. The shop itself is impressively clean and organized, making every visit a pleasant experience. And the variety they offer is truly impressive - there's something for every taste and preference. What sets Rare Clouds apart, though, is the friendly owner who makes you feel appreciated as a customer. Their dedication to excellent service is evident every time I stop by. Overall, if you're looking for a top-notch smoke shop with a fantastic selection, cleanliness, and welcoming atmosphere, Rare Clouds is the place to go. I highly recommend this store👍

TERRIBLE service. I’ve never written a negative review before. The guy literally hung up on me after I asked him the most basic question. He then didn’t pick up when I called the shop back. I remember one time they sold me a weed preroll that was full of stems and trim. Bad quality all around. There are only 2-3 good shops around town

I've spent a few grand here. I'm never coming back. When they first opened they were amazing and sincere. Now they close an hour before the listed times and won't sell me half the stuff I used to get there. I've never been disappointed in a store before this smoke shop. I'd drove from Patchogue after I moved just to pop in. Again, never coming back. To the young habibi, you screwd up hiring that lazy kid. Says theyre open till 12 on Saturdays and its 11 and theyre closed lmfao bruh this place SUCKS

It is a very nice vape shop, full selection of the products available always, very friendly staff, warm & cozy nice store, open long hours. Oh yeah prices are reasonable. 👍