Very clean store,great quality items. Polite and great customer service

Highly knowledgeable staff with high quality product. Prices are unbelievably cheap for the high quality they have in this store

Its a bong shop and nothing more. Dont waste your time buying that junk

Premier Smoke Shop in Rochester, NY, is a fantastic spot for anyone looking for a wide selection of smoking products and accessories. From the moment you walk in, you’re greeted by a clean, well-organized store and friendly, knowledgeable staff who are eager to help. Selection: The variety here is impressive. They carry a great range of glassware, vapes, e-liquids, hookahs, rolling papers, and more. Whether you’re a seasoned smoker or new to the scene, you’ll likely find what you’re looking for. They also stock premium cigars and other specialty products, which is a nice bonus. Customer Service: The staff at Premier Smoke Shop are what set it apart. They’re approachable and well-informed, always ready to offer recommendations or answer any questions. Whether you need help choosing a new vape device or finding the perfect accessory, they take the time to ensure you leave satisfied. Pricing: The prices are reasonable, and they often have sales or promotions, which make it even more budget-friendly. They also offer a loyalty program, which is a nice perk for regular customers. Ambiance: The shop has a relaxed and welcoming vibe, with a layout that makes browsing easy. It’s clear that the owners put effort into creating a comfortable shopping experience. Downsides: The only minor drawback is that parking can sometimes be a bit tricky, depending on the time of day. However, the quality of the shop more than makes up for it. Overall, Premier Smoke Shop is a must-visit for anyone in Rochester looking for quality products, great prices, and excellent service. Whether you’re picking up supplies or just browsing, it’s a top-tier shop that won’t disappoint!

I don't recommend this store and one main reason for my opinion. I've been there at least four times and at least twice I go to the counter to pay and he quotes one price then waits to see my reaction and quotes a higher price and I barely hear what he's saying. They get away with this since there are no price tags...it is set up that way. But two small boxes of hookah coals and one Alfakher tobacco does not equal $27 especially in ROC. If you want repeat business you don't treat customers in this way.