Visiting family from Charleston, SC and decided to catch the 2nd half of the Panthers game and the 4pm Cowboys game at BluNotes. On a Sunday at a sports bar, you would think they would be adequately staffed. Waited 15 minutes (literally) to be sat while the server had to tend to her 4 tables and get us seated. And they were the only 4 occupied tables in this MASSIVE building. We ordered fried okra and wings for appetizers. How did the wings hit the table 10 minutes BEFORE the okra? After my 1st beer, I went to order a different beer, and they were out. Cool, no sweat. Went to order another that was on the beer list on every table and, nope, out. I ran off 4 more beers and they were out of each, so I decided to go back to my 1st beer, and surprise! They ran out. I ordered a double shot of Jim Beam. They were out. After ordering our entrées, we decided that we couldn't take any more. We got our food to go. I ordered the rib sandwich. I should have checked it before I left, because to my surprise, I get home and there's 1 piece of Texas toast and a 3-bone rib in a box. The crab mac was great, but that's about it. The server was obviously frustrated, and rightfully so. How can she give great service without product to sell? We tipped her $20 on 42 for her troubles. I hope things get better for her sake and if you want to stay in business.

This saddens me to write this review but I must. I've been to Blu Notes plenty of times and I always enjoyed myself. Every trip I made there was always pleasant. However on Wednesday March 29, 2017 was a different story. It was three of us also my best friends birthday and she wanted to hang out at Blu Notes. My first sign that we should have turned around was that the parking lot was basically empty. We still proceeded into the establishment and waited at the counter for the hostess to seat us. After about 5 min we just decided to seat ourselves. We sat for I know like 10 min even though 2 different waitress saw us but failed to acknowledge us at our table. After growing impatient I stopped one of the waitresses as she was walking past us again. I asked was the area closed where we were sitting. She said no ma'am I'll get someone for you. Shortly after a waitress named Danielle serviced us. We ordered our food and drinks. The wings came out and they didn't have that signature Blu Notes look. We overlooked it. We bit into the wing and it was COLD!!! I got the waitress attention and explained the chicken was cold. She said would it be okay to put into the microwave to heat it up. I just looked at her and said ummmm NO! We would like to have fresh wings. Now this is the kicker, they brought out my friends loaded fries and she got more than the description on the menu. Her fries was loaded but with an extra ingredient of the sriracha sauce green top just sitting on her fries that also looked old and not fresh. I again called Danielle and said no reflections on you because you have been very nice but the service is horrible tonight from the kitchen. My friends fries are unacceptable. She offered another dish to be prepared but my friend said no thank you. I asked for a manager and it took a long while for the lady to come out. The manager was explained the issues we had since we arrived. I even said this was my bestie's birthday and this is horrible. She apologized and offered half of the bill. This has been a SMH moment/experience that I won't forget. I'm big on great customer service so I had to write this because it was unacceptable. Though the service was horrible our waitress was very sweet and we made sure she knew she was appreciated. I'm including pic of the fries (wish I had a pic of the wings).

The music was wonderful. The hostesses were very friendly. Our server Jordan was very nice and accommodating to us. The fried catfish was good. The gumbo was good, but someone might have dumped the bottle of pepper in it. The collards and Mac and cheese need help. The food was medium in temperature. And even though the menu says the bread pudding is a favorite it is not good. Do not waste your money. I would not recommend this place for food, but the music is so worth it.

This place surprised me for the quality. The seafood was quite good, and pretty well priced. I did not realize that it does seem to be almost like a black club on the inside, so we did feel a little out of place. However, the waitress was very sweet and good. The atmosphere was dead since we happened to hit the place at a weird time when they were preparing for a New Year's Eve party. We were some of the only people in the place at 5:30 pm.

I have been to Blu Notes when they first opened. A lot has changed since then. The food was very pricey and there is now a cover charge. My group made reservations. We were seated about 45 minutes later than our reservation time. It took forever to get food. I was with a group of six. Several of us ordered appetizers. All of the appetizers were place in a basket small enough for one person. I gave it two stars because our server was awesome and the live band was great.