Came here recently Saturday night and it was extremely packed, apparently there was some event. The place is small too—there’s also a small outdoor patio which was also packed. My friends and I just waited around by the bar for about half hour before a table was available. Our server Polina was great—friendly and attentive. They had a live DJ and the music was very loud so it was hard to talk to my friends—this place felt more like a club lounge than a relaxing cigar lounge.

Havana Smoke & Reserve was a great experience overall! The atmosphere definitely passed the vibe check. I went on a Saturday when there was a festival happening outside, but it didn't take away from the experience inside at all. The crowd was mature, the DJ was on point, and it was the perfect place to relax and unwind. We enjoyed a Perdomo 20th Anniversary cigar and a Tatiana Vanilla cigar, paired with a Maker's Mark Old Fashioned and a Jack & Coke. Everything was enjoyable, and the lounge had a great selection for cigar lovers. My only suggestion would be., I wish my server had been a little more personable. It would have been nice if she had recommended another cigar to try or suggested a drink pairing with the cigars I ordered. If she would have talked more and informed us that did not have food or light snacks (vending machine outside) since people tend to spend a few hours enjoying cigars and drinks. That kind of interaction would have elevated the experience and probably encouraged us to stay longer. Overall, it's a beautiful lounge with a great atmosphere, excellent music, and a sophisticated crowd. I'll definitely be back and would recommend it to anyone looking for a relaxing cigar lounge with a great weekend vibe. ⭐⭐⭐⭐☆

Havana Smoke & Reserve is a solid spot. The vibe is great, exactly what you want from a smoke shop. Staff behind the bar and on the floor were friendly and actually attentive, which makes a difference. Easy place to relax and enjoy yourself. Would definitely go back and recommend it to anyone looking for a chill place to kick it.

Very nice, quaint sized cigar spot. I came early so I was the only soul, which made it feel even more special. The bartender was very attentive. The cigar selection on the day I arrived left a bit to be desired. They had some tried and true favorites, but it would have been nice to find a stogie or two that were unique. No major worries, I still enjoyed the selection. Same with the spirits selection. They had enough of rhe cornerstone items, but nothing that blew me away. The seating areas are very nice and the view from the 4th story balcony are awesome. This place will most definitely be a must visit every time I visit Charlotte.

Went last night and left after an hour… I must say I was excited about going based on the website, thinking we were going to enjoy a chill, relaxing, upscale experience and it was none of the above. To my surprise, the atmosphere was very clubby and loud( couldn’t have a conversation with the person sitting across, the dress code described in the website was definitely not adhered to, cocktails they specialized in making were slim pickings (3 to be exact), but a full bar to pick from. The wine I chose was not best quality. Loved the balcony and the city view despite all the other cons