glass city was my go-to shop when i lived in greensboro a few years ago, but i was in the area today and needed supplies for 4/20 festivities lol. came in right at opening today looking for one thing but the guy working (i’m terrible with names i’m sorry! but he was wearing a cowboy hat) made some really awesome recommendations. i think i’ve found some new faves! always a great experience at glass city. highly recommend!

Used to love this place, but after the last visit where my wife was way over charged and was told basically too bad no refunds not there problem we are done and pointed to signs showing no refunds no matter what, we will never return. There are plenty other places.

Was fine for disposables! Went in for Juice everything was on sale for $1 (red flag probably my fault for missing it)...get home, turns out it was all expired merchandise. With dates ranging from 2019, to June 2025 (it's November 2025). Don't trust these people, go to Smoke Geeks instead they're kinder and less shady.

Usually love this place until today...there was an employee I'd never seen before. The RUDEST person I'd ever had to deal with when it comes to trying to make a purchase!!!

Wish I could give 0. Came in on may 6th and was double charged for my transaction. Called the store and the say they have been made aware of the situation, everything is resolved and refunds have been issued. I’ve emailed customer service and they share the same information with me. I speak to my bank who doesn’t hold funds, and they say they see no refund coming through. Call the store which I lost brain cells doing. No care in the world and no answers as to where my money is. Mind you I’m in the store at least 2-3 times a week and have spent a lot of money at this location so to just be told I don’t know where your money is or what to do about a mistake on THERE end blows my mind. This will be my last time ever dealing with this shady company. But let one of them get double charged oh I’m sure they would be just as upset as me and wonder what they have to do to get there money back. Absolutely terrible customer service. I’m not asking for anything for free I just want my money back that they took from me