⭐⭐⭐⭐⭐ A Masterclass in Humanity—Thank You, Lisa! I don’t just hand out five-star reviews, and I say that with real weight behind it. I spent 20 years with The Home Depot as a District Merchandising Manager overseeing nine stores, so I’ve not only delivered customer service—I’ve audited it, coached it, and built merchandising standards around it. I know excellence when I see it, and what I experienced at Kenly Vape and Tobacco was nothing short of extraordinary. First, the store itself is immaculate. The merchandising is sharp, organized, and top-tier—you can tell management cares about the customer experience from the moment you walk in. But what transforms this place from “great shop” to “the best I’ve ever seen” is one remarkable woman: Lisa. Lisa has a gift that simply can’t be trained. She made me feel genuinely comfortable in a world where people like me—someone who looks different, someone navigating life with a two-pound service dog by their side—are too often made to feel invisible, rushed, or judged. She never did any of that. She read my body language with an intuition you rarely find in retail. She never made me feel pressured; instead, she walked me through products with patience, pride, and warmth. She welcomed me with love, understanding, and a commitment to excellence that radiated in every single interaction. She made me feel valued. Not like a transaction. Not like a number. Like a human being. Lisa, you are one of a kind. Your kindness is the reason I opened my wallet that day—not because I had to, but because you made me feel like I mattered. That is the magic of true customer service, and it is rare. Beyond the incredible staff, the shop itself is a destination. The gaming machines give it that fun Vegas-style energy that makes stopping in an experience, not just an errand. If you’re in the area, do yourself a favor: go see Lisa. She’ll remind you that good people still exist in customer service. Kenly Vape and Tobacco, thank you for hiring her—and Lisa, thank you for being you. I’ll be back, and I’ll be sending everyone I know your way. With sincere gratitude, Leah Wood

The staff here is always friendly, and knows about their product. The location is convenient and always has a great selection. My go to w/o fail

Nice store. They have a nice selection of stuff but they don’t restock anything it seems like. I have had to change my vape juice so many times because I will buy all of what they have over the course of several months but then they don’t restock it. It’s a good place for a quick stop but if you shop there regularly they will eventually run out and you will have to go somewhere else.

Love the owner. Very nice and always have what I want.

Very Friendly, Good Customer Service, Has everything you need