Reviews

4.5(34 reviews)
Jennifer Brown★★★★★

I would like to thank the staff. At cloud, vape and cigar shop. Thank you so much for getting rid of the problem. You will forever have a customer in me. As long as you have people in there, willing to do their jobs the correct way and help people. The way they're supposed to I will forever be a customer. Thank you for fixing the problem. I am so glad to have my smokeshop Back 5 star review!!! If you're wondering if it's a great smoke shop it is their people are great they have great customer service great products you will not be disappointed!!!!

Krissy Ingram★★★★★

Hi Jennifer, thank you for taking the time to leave your feedback. We’re truly sorry to hear that your recent experiences haven’t met the standard you’ve come to expect from us. Customer service is something we take very seriously, and what you’ve described is not the experience we want any customer to have. We appreciate you bringing this to our attention, and we’ll be addressing it with our team. We hope you’ll consider giving us another chance in the future so we can provide you with the friendly service you’ve always received. Thank you again for your honest feedback. If you’re willing, please reach out to us directly so we can learn more about your experience and work to make things right.

JaQuon Moore★★★★★

Big shoutout to Megan (I pray thats how you spell it) for always being a friendly face amongst the other staff.. but Megan is always friendly, get you in and out and just overall the business! Also shoutout to the shop itself for the variety and alwayyyyyys heavy on the always having a promotion sale going on 🙌🏿

Laura Moore★★★★★

Great prices! Very friendly, literally has everything you could possibly want or need! Staff is very knowledgeable about what they sell and if they don’t have what your looking for the manager always goes and get it and has it in stock when I come back! Every time I go in there always sales and the best deals in town! I definitely recommend going to check it out!

Skyler “Iron Angel” Taylor★★★★☆

great prices and amazing deals every other week or day. only gripe is that some of the workers don't better know their products, ended up paying 25 dollars for what i thought was a flower bong and found out i got a dab rig. had to trade it for a bong 10 dollars cheaper after explaining.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday8:00 AM - 11:00 PM
Tuesday8:00 AM - 11:00 PM
Wednesday8:00 AM - 11:00 PM
Thursday8:00 AM - 11:00 PM
Friday8:00 AM - 11:00 PM
Saturday8:00 AM - 11:00 PM
Sunday8:00 AM - 11:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Jennifer Brown

a month ago

I would like to thank the staff. At cloud, vape and cigar shop. Thank you so much for getting rid of the problem. You will forever have a customer in me. As long as you have people in there, willing to do their jobs the correct way and help people. The way they're supposed to I will forever be a customer. Thank you for fixing the problem. I am so glad to have my smokeshop Back 5 star review!!! If you're wondering if it's a great smoke shop it is their people are great they have great customer service great products you will not be disappointed!!!!

Krissy Ingram

2 months ago

Hi Jennifer, thank you for taking the time to leave your feedback. We’re truly sorry to hear that your recent experiences haven’t met the standard you’ve come to expect from us. Customer service is something we take very seriously, and what you’ve described is not the experience we want any customer to have. We appreciate you bringing this to our attention, and we’ll be addressing it with our team. We hope you’ll consider giving us another chance in the future so we can provide you with the friendly service you’ve always received. Thank you again for your honest feedback. If you’re willing, please reach out to us directly so we can learn more about your experience and work to make things right.

JaQuon Moore

2 months ago

Big shoutout to Megan (I pray thats how you spell it) for always being a friendly face amongst the other staff.. but Megan is always friendly, get you in and out and just overall the business! Also shoutout to the shop itself for the variety and alwayyyyyys heavy on the always having a promotion sale going on 🙌🏿

Laura Moore

2 years ago

Great prices! Very friendly, literally has everything you could possibly want or need! Staff is very knowledgeable about what they sell and if they don’t have what your looking for the manager always goes and get it and has it in stock when I come back! Every time I go in there always sales and the best deals in town! I definitely recommend going to check it out!

Skyler “Iron Angel” Taylor

8 months ago

great prices and amazing deals every other week or day. only gripe is that some of the workers don't better know their products, ended up paying 25 dollars for what i thought was a flower bong and found out i got a dab rig. had to trade it for a bong 10 dollars cheaper after explaining.

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