Love this store they are amazing and extremely helpful and great at helping you pick out items they know there stuff for sure! I will continue coming here for sure!

Stopped at the Vibe City location in Newark Ohio today. I wanted to check out the store and see what kind of products they were offering. The staff immediately greeted me and welcomed me in. I really enjoyed the entryway, it was pretty cool. After browsing around for a bit, i got a cigar. It was a Romeo Y Julieta 1875, the price was, ok. I had the opertunity to check the humidor read out while I was being helped, it was set for 68% humidity, which is perfectly fine. When I got out to the car I popped the glass vial open and checked out the cigar. I immediately noticed some wrapper inconsistencies, spotting twords the foot, it appeared as if the cigar had been stored impropperly. I suspect minor water damage, the cigar did not have a very good smell associated with it, it was very off-putting. I did attempt to enjoy it despite my better judgement, the flavor was very wrong for this cigar, it was like the majority of the flavor was missing and the tobacco I could taste, tasted stale. I was extremely disappointed with my purchase, I then took the band off and noticed a sharp discoloration, like the cigar had been sun bleached. At this point I retired the cigar early. My hope is that the proprietor sees my review and inspects the inventory in the humidor. I would also like to suggest that the proprietor reaches out to another local business that specializes in the sales of cigars. I'm sure someone would be more than happy to assist you with your cigar inventory audit. Specific questions to ask would be, how long do cigars last?, how often should I rotate the inventory?, have these cigars been stored impropperly in the past? What should I do moving forward? Ultimately, I would like future customers to be satisfied with their cigar purchase. It's not a bad establishment, and I think if certain issues were tended too, it would speak to the character of the business proprietor.

Always great customer service! The people who help me with what ever it is I am looking for are very knowledgeable

Just rolled through for a vape and grabbed a couple sodas these pops are 6 months expired I took a big swig of Vanilla Coke juice

Fantastic selection and love the vibe of the entire shop. It's very clean, staff is super helpful and friendly. I walked out with exactly what I was looking for for a very nice price. Thanks for the amazing experience