Went to buy kratom at the shop today, and the person behind said I had to be 21… As a frequent user of kratom I normally buy my stuff online, but there was a specific product I needed that they didn’t have online. So I went in there, picked out my product, and went to pay. They asked for my ID and I handed to them, after looking at it they gave it back to me and said I had to be 21 to buy kratom. (I myself am 20) If you look at the back of any kratom products it says purchasers need to be 18+ to buy, or in Tennessee 21 years of age. As soon as your 18 you can by Kratom! I tried to show the employee the law, and he refused to look at it. I also had ordered kratom products online earlier that day and pulled up receipts to show him as well and again the employee refused to look at them. I even had a bottle of kratom in my car that I was going to go get, but the employee raised his voice and got rude. I really do not appreciate the disrespect, pride, and unwillingness to learn about the products he is selling. Would have given 1 star but the employee grudgingly offered to talk to his boss as I was walking out. I also didn’t want to ruin this shops ratings due to 1 ignorant employee. Hopefully this issue gets resolved all I wanted to do was get my kratom and give y’all another customer. I have doubts the employee will talk to his boss, but I’ll try to be hopeful. (Below are pictures of a Kratom products age requirements). Edit: Went to VaporHouse smoke shop across the street and the man there sold it to me. I’m glad he was so helpful! I’ve also attached the product I was going to buy from y’all. Very disappointed with Headz Up :(

Quality products, a shop that has been around for a long time and isn’t just here to sell crappy cheap knock offs for a quick buck! I will always recommend this shop over others due to real, safe products instead of knock offs risking people’s health just to try and falsely “beat” the competition. Ran by a local family that has been here for years!

Staff are incredibly helpful, even when you walk in there having zero idea what you're even looking for. The recommendations were wonderful and really helped :3

I love this shop. I come here for anything related to water pipes. I've purchased 3 pieces from this place and have been quite pleased with them. Staff is very friendly and able to answer any questions I had on how a percolator or honeycomb worked. Great prices too.

This is one of the best smoke shops I have ever had the pleasure of visiting. The lady that works Friday/Saturday is amazing and I prefer to go in those days but that's just me. The selection is varied, the store is clean, the prices are good. They have almost anything you could be looking for!