Business helped me remedy a problem. They seem to always have what you need. Purchased 3 bongs same day phenomenal staff member great service stores awesome. Complaint is one of the bongs percolators was not noticed or was broken it’s abnormal and it fell apart inside the bong. Please make this right and let me swap or purchase same price or lesser. Thank you. Your staff really took care of me (Gabby) she resolved my issue quickly and prodessjonally. I appreciate an honest business with honest employees!

Came to shop for some cigars for my husband and they had a 'back in 5 minutes' sign in the window. I waited more than 10 minutes and nobody came back - middle of the day on a Friday. I also saw several other people come and try the door and leave. Terrible service, non-existent in fact.

My nephew loves preparing his shisha tobacco for his hookahs. For those who love the hookah, I thought I would share.

Rude service and defective product — they don’t stand behind what they sell. I’m beyond frustrated with this place. I bought a $30 torch that worked one time and then completely stopped working. When I finally had a chance to go back (it’s only been two weeks), the guy refused to exchange it or even look at it. He said, “If it was the next day, I would’ve exchanged it.” What’s the difference? A defective product is a defective product — whether it’s one day or two weeks! This is also the same worker who’s rude every single time I go in there. If you ask to see something before buying, he acts like you’re bothering him or wasting his time. I’m a paying customer who spends over a hundred dollars almost every visit, and this is the kind of treatment I get? After this experience, they’ve completely lost my business. Save your money and go somewhere that actually values their customers.

The girl was 10 minutes late then she gave everyone an attitude 🤬 The guys are the best but she should not be working around customers.