Come in here all the time to buy botanical plant nutrient products for the last 2 months. Spend tons of money here and serve as an easy repeat customer. Today the product I purchased was punctured on the seal and when I got to my car I unscrewed the top and saw it. I walk back in asking to trade for a can that does not have the seal broken. The girl at checkout got immediately defensive and started saying nope all sales are final. I said yes I understand that but you sold me an item with a broken seal. She says well how do I know you didn’t do that outside? I said so if I would’ve unscrewed the top in front of you then you would exchange it? She says yes with her manager on the phone. I say you realize how ridiculous that sounds right? Her and her boss say yes I know that sounds ridiculous but it’s the rule. I say so you’re ok with losing a customer over an item that’s seal was punctured? She says yes we don’t care if we lose your business. I say ok and walked out. This has got to be the most stupid moment at a store I’ve ever experienced. And for the people in Durant that do business, they know I treat my customers with respect, don’t shop here folks!

Came in to get a fogger for myself and my blind mother in law. When I went to call her to see what flavor she wanted the staff very rudely said the can't sell to 3rd parties. Probably because I disturbed them from their phone screens. No other vapor store does this so I dont really care if it's policy or not. Nothing in stock, staff is lazy and confrontational. Since my mother in law is blind you can disability discrimination.

I've been here a few times and staff is always extremely rude and not welcoming at all. They make it seem like it's an inconvenience to provide service. They had a good selection but I'm not going back and have told my friends not to go there as well. No one needs to deal with people that are rude and unpleasant every time.

Guys inside were very friendly. I was sold a faulty bottle of juice. The seal didn't break when I removed the lid and it pulled the entire top off, in turn I wore a good amount of it on my cloths. Management didn't want to exchange the faulty product. The employee agreed the bottle was defected and used a pair of pliers to get the cap and lid separated. Check everything you buy from here before you walk out of the door.

Told guy I was buying for my neighbor sold to me walked out called neighbor I had got wrong stuff went right back in he said seal was cracked after he twisted lid on bottle and that I couldn't buy for 3rd party even though he already knew I did. Terrible customer service told him to throw in trash