The weed tender female was rude! Slow..AND we had to wait for her to open door. The girl in store didn't know where she was..

Love this place!! Plus enjoy great savings, since they let you stack your discounts!! Shop at the Danq Banq and bring your receipt over and get 15% off your purchase!! Thank you !!!! 🥰

Best pricing around! Staff is always helpful and the place has a great atmosphere

So I came in to get a replacement pod for my vape because mine had been leaking, I told her I had a nord x and needed the replacement pod. She right away grabbed it like she knew what I meant, I bought 2, paid walk outside to swap out my coil and realize it’s the wrong one for the new pod so I go inside and ask her to give me 2 of the correct coil for the new pod. She sold me two that don’t fit, I went in to try and swap it out and she tells me they don’t have it. Then FaceTimes her boss who told me the girl is new and can’t give me my money back after selling me four of the wrong products….. but that I can come back in the morning for a refund. What kind of customer service is it where you have people working who don’t even know what they are selling to people. You should know if you work there about the products you are selling to customers acting like you know they will work. And if they know they don’t know what they are doing least she should be able to return the customers money if they haven’t left the store! That was a very annoying experience and a waste of my time and money… and still don’t have the correct stuff to use my vape. Edited to add I went across the street to cloud 9 and they immediately took care of me, exchanged the incorrect products out for the correct ones and didn’t charge me a dime for it. THAT IS HOW YOU TREAT YOUR CUSTOMERS. I now know to never shop at your store again cloud 9 will have my business and most likely everyone else’s!

Came in around 5 o’clock I specifically asked for A blue razz ice pulse x from An employee that was distracted by her phone. Apparently, she was trying to Multitask Which got her confused? And My dumb self trusted her Without me looking to see if she heard me correctly It would’ve been better if she verified with her customers instead of listening to the person that she was on the phone with? I don’t know, but if I am at a job, I am going to pay for attention To my paying customers!!! You suck vapes lol Apparently, your Store policy sucks too At least STAXX Lets you exchange For the wrong product Anyway, the point is you guys do suck Way to live up To the name lmao